Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 43 reviews.
Sultan
Türkiye · Family · July 2025
“Very good”
+It was good that it was air-conditioned and centrally located. The reception was also good.
−It was bad that there was no seating area.
Margarita
Bulgaria · Family · June 2025
“HORRIBLE APARTMENT”
+We did not enjoy staying in this apartment at all.
−!THERE IS NO AIR CONDITIONING! Almost everything in the apartment was broken, even the wardrobe, toilet seat, shower head, fridge, etc. The apartment was on the ground floor and there was a door in the bedroom leading outside with no curtains, so privacy was not a thing here. The inner door leading to the bedroom was missing. The walls are falling apart and there are smashed mosquitos all over them. And most importantly THE HOSTS REFUSED TO GIVE US THE REMOTE FOR THE AIR CONDITIONING. It was really hot during the night, so in order to get some fresh air we had to open the door (that leads outside), since the missing remote for the AC. Also there was no mosquito net, so mosquitoes were getting in. It was a nightmare. The hosts were ignoring us. We ended up calling customer support and now we have filed a complaint.
Robert
Romania · Group of friends · April 2025
“Exceptional”
+Very good accommodation, not too far from the center, friendly and nice staff, clean rooms, a very good choice for a vacation.
“Nicht zu empfehlen.”
+Bis auf das Bad besteht alles aus einem Raum. Extrem hellhörig, schlecht heizbar. Die Küche war schlecht ausgestattet, die wenigen vorhandenen Dinge wegen schlechter Plege nicht nutzbar. Dreckige Töpfe, vergammelter Wasserkocher, Kaffeekocher aus Alu, Herd mit Induktion. Im Bad Ameiseninvasion. Beschwerde darüber wurde solange ignoriert, bis Hotels.com eingeschaltet wurde.
Omri
Italy · Family · January 2025
“When you book late, you're left with lesser options. We booked late.”
+close to the station. boiling hot shower water.
−The problem in the heating that left us sleeping in a room of 13deg celsius and made me sick, the ants in the house, the mold in the shower, the terrible couch-bed, the lack of cleaning materials in the kitchen.
Ate
Italy · Family · January 2025
“Never booked this apartment!”
+Nothing to like about this apartment!! It doesn’t look like in the photo!
−The apartment is so dirty, very cold and uncomfortable . There is no door in the bedroom. Lock of kitchen utensils 1 fork and 2 small spoon are there. No trash bin, nothing! The heating doesn’t work well it freezing inside the house! The sounds of boiler is very loud that you couldn’t sleep at night. The bed linen has a stain. The toilet is broken and has an electrical wire out that needs a maintenance. You also need to pay an extra euro , FYI 3 euro per person per night for city tax which is not common when you booked an apartment and not included in the description. They will not provide a toilet paper! Toilet paper is from the previous guest left over and so disgusting. I really wanted to request a refund but I know bookingcom will not be my side. So when you booked this place good luck! This apartment should be banned.
Marco
United Kingdom · Business trip · December 2024
“Superb”
Natália
Slovakia · Couple · October 2024
“Good”
+Hi, First, we never met or saw the person incharge of this accomodation. Once we entered the unit, after 5 minutes of inspection we found the following: Toilet seat is broken and my daughter fell inside!! and no toilet paper or shower kit as promised. There's no door to the 2nd room (just gyprock under construction). No curtains on the windows and on one there's a mechanism for making shadow that is broken. The wardrobe's door in the 2nd room is broken to a point you can't really open the door. There's a leak in the sink and you cant even wash a cup. Dirty cuttleries ! With all the above we never ever got such a deep feeling of being poorly treated with no respect, that unit shouldn't be published on "Hotels.com" - it's a disgrace! We had to book another place to stay for the following two nights as we can't stay in this unit any second more than needed. More over the stuff on prem was very rude. After 12 hours, no one answered us, and toilet paper was still missing. Never ever n my whole life i was treated this way. Hotels and the owner never refunded us for the missing 2 nights , didnt even apoplogise !!
Sharmin
United Kingdom · Family · August 2024
“Amazing! Keep up the good work!”
+Hello! I liked the lovely and excellent service that I have been provided to from lovely people! The place was better than what I expected to be, considering the cheap and good price of it! I will for SURE go back there once!
−Nothing, everything was perfect!