Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Michelle
United Kingdom · Family · September 2026
“The caravan is old damp and dirty”
+Nothing it was dirty and damp, beds were not clean, the carpet in the lounge was filthy my 9 month old granddaughter couldn’t be put down on the floor
−Everything
Rachel
United Kingdom · Solo · August 2026
“Shockingly unsuitable!”
+DO not be fooled by the photos!!! The fancy decor, is only for phones. If u look on photos curtains are different on each pic so are not in real time. We just came back from tbis caravan. There's no coloured towels, or bedding, plain white, stained, rust on items, dirty, no welcome goodies, it was an empty basket on a table. The decking had rust snd green mildew all over it, and green mildew on cushions on outside seating!
−Dog poo under one bed, all dried up, after my son slept in it we noticed after 5 days, when he dropped a toy and went to get it! The under beds were not checked or vacuumed. Bedding were plain white which were stained and marked! No matress covers. There was lots of rust and paint flaking off radiator in the toilet area. The decking amd decking furniture was shocking, dirty and covered in rusty old planters!
Jade
United Kingdom · Group of friends · May 2025
“The location is ideal and the caravan is very specious the owner was loverly and a pleasure to deal with.”
+The location is perfect and the caravan is nice and spacious. The owner was great and anything needed was delt with straight the way.
Stephanie
United Kingdom · Family · May 2025
“STAY AWAY, DIRTY INSIDE AND OUT”
+Nothing
−From the start, communication wasn't acceptable. I messaged via booking.com from Febuary to ask about my dogs and if there was an extra charge.( I'd already paid the entire fee for the caravan) No response , even by mid March after me repeatedly messaging. I then used the 'emergency ' mobile number, to which I did get a response. I again had to use this number when asking for details about the caravan, I.e key lock code etc, as it was 48 hours before we were due to leave and I'd heard nothing. Upon arrival,aporox 3pm, there were cigarette butts as soon as we got out of the car. We opened up the caravan and were quite disappointed. It wasn't clean. The cutlery was dirty/rusting, and there was no way to wash up as the sponges were mouldy. Also, the boiler wasn't working so no hot water ( i only read when there that someone else had this problem and had to fix it themselves) the dirty toilet paper that again, was reported in another review 2 weeks previous was still there! There is only 1 plug socket in each bedroom, the tv plug doesn't reach this, so you would need to bring your own extension lead. The rooms are small, especially the double bedroom. You can just about walk around the
Jamie
United Kingdom · Solo · April 2025
“Filthy caravan & disgraceful owner”
+Where to start? The place was filthy & unhygienic (see photo's taken). Upon arrival on Saturday afternoon there was no water to the property so I had to turn it on outside via a stop tap. The boiler wasn't working & I had to fill the heating system myself as the on site maintenance man said he wasn't allowed to touch it. We found that the place was just dirty & it got worse the longer we stayed. Someone elses knickers found hanging out from under radiator, out of date jams left in the fridge (out of date by almost SEVEN MONTHS). The cooker splashback was filthy with grease & grime, the freezer was full of black mould, dirty glass & pop bottle under the bed along with disgusting kids sweets. Toilet paper on the floor in the toilet behind the toilet brush. The vacuum left for us to clean with was full to the brim & the filter absolutely caked with other peoples filth. Every room had dirty used dehumidifiers that were brimmed with dirty water. Mainly, the double bedroom absolutely stinks of urine! This has been mentioned in a previous review from another person & the owners response was that all mattresses had been changed for memory foam ones. This is a lie, all mattresses are cheap
−Double bedroom stinks of urine with stained duvet & sheets!! Cleanliness was non existent. Mouldy freezer, out of date food left in fridge, dirty knickers found under radiator. Walls behind & under single beds full of mould & filth.
Emma
United Kingdom · Family · November 2024
“Very good”
Nicky
United Kingdom · Family · October 2024
“Most enjoyable!”
+Close to the beach and local amenities. Fantasy Island a short walk away (20 minutes). Welcome fizz & chocolates were much appreciated! Owner communication was excellent. Thoroughly recommend to anyone ☺️
Andrea
United Kingdom · Family · August 2024
“A luxury adorable home from home stay ❤️”
+We loved everything as soon as we opened the door. It was an amazing wow! Beautiful inside and out. it looked clean but also it smelt clean... Beautiful bedrooms and clean lining and fresh towels. Nice and spacious Beautiful finishing touches even a lovely bottle of wine and chocolate's. The only problem we had is that none of us wanted to leave. We wish we'd booked for longer. It just felt like a home 😊
−Honestly I can say we couldn't find a single fault
Trueman
United Kingdom · Group of friends · July 2024
“Very good”
+Lovely caravan, great location.
−The mattress was very thin and uncomfortable,. When we stripped the beds, the quilts was stained with a stale urine smell. The price for the caravan through booking. Com was ridiculous for a 2-night stay. When i contacted booking. Com. They was rude and wouldn't compromise with there fault on pricing. It was either pay up or cancel. I would never book through booking.com again
Lauren
United Kingdom · Family · July 2024
“Passable”
+Host is very friendly, and did try to help.
−On arrival the caravan smelt of cigarettes, the toilet smelt very strongly of urine, and the bedding in the double room smelt really bad of b.o cigarettes and just a horrible fusty smell to the sheets, I ended up sleeping on the sofa for two nights, host is very friendly and did offer a free night stay and also a discount if I returned, unfortunately I don’t think I will return for the price I think it is overpriced, also wasn’t aware the hamper shown in pictures is only given as an extra cost and needs to be asked for xx