Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 28 reviews.
Cox
United Kingdom · Couple · October 2026
9.0“The quiet location made our 4 day stay perfect relaxation, just what we needed.”
+It was great value. Just perfect location to get to north and south Kent coast towns. Also Canterbury and even Maidstone, the county town.
−Small but all we needed. Perfect for our 6 month old Golden Retriever. Good cooking what we needed and so close for takeaway food outlets.
Michelle
United Kingdom · Couple · July 2026
10.0“Great!”
+Location. Felt like home.
−Would like more leaflets about what to visit nearby. RECYCLING!!
June
United Kingdom · Group of friends · June 2026
1.0“I have stayed in many places with booking.com, but I will not use them again. I should receive compensation for this for”
+Location was good
−Not been cleaned, broken glass on lounge floor, main bed wasn’t made up, dirty used tissues under the pillow, no fan, no blind in the bathroom, beds uncomfortable, the oven was filthy, blood stain on mattress, sofas were uncomfortable, the freezer compartment not defrosted with food remnants in there, and the property needs a thoroughly good clean, dead flies on window sill in conservatory.
Sally
United Kingdom · Couple · June 2026
8.0“It suited our needs completely”
+Easy to use. Excellent location
−Perhaps nicer outside furniture
Karen
United Kingdom · Group of friends · April 2026
9.0“Excellent bungalow short walk from Whitstable parkrun”
+Parking good Location excellent Very close to parkrun Useful breakfast conservatory Private back garden Useful roomy porch for shoes and coats
−Nothing
Paul
United Kingdom · Group of friends · January 2026
8.0“Fantastic location”
+Fantastic location, spacious house, plenty of parking. The train station and bus stop are a few minutes walk away.
−The mattress in the main bedroom is very uncomfortable, lots of guests have complained about this. I wouldn't say it was professionally cleaned.
Lynn
United Kingdom · Family · December 2025
3.0“Overall extremely disappointed and wouldn't return again due to discovery of bed bugs infestation”
+Good space and secure garden for the dog. Excellent location, short walk to seafront.
−We had to check out early due to discovering a bed bug infestation in the main bedroom and being bitten multiple times. Having seen reviews that were posted after we had booked, this appears to have been an ongoing issue. Although the property has been refurbished, it hasn't been maintained very well - e.g. the front porch was leaking and clearly had been for some time; and the cleaning is obviously minimal and not much time allocated for it. The conservatory was full of cobwebs and dead bugs.
Kirkby
United Kingdom · Group of friends · October 2025
1.0“We thought the place was lovely until my mother went to bed and discovered it infested with bed bugs”
Donna
United Kingdom · Couple · July 2025
8.0+The bungalow was lovely, and spacious
−The TV didn't work
Nicola
United Kingdom · Family · May 2025
8.0“Great location and nice to have parking and a garden. Bring your own supplies: washing up liquid etc”
+The bungalow is in a quiet residential road with room to park two smallish cars on the front. It is within easy walking distance to the sea front, 35 mins walk into Whitstable, bus back.
−the decor etc is basic. Everything worked well but we took our own tea towels and essentials like extra loo rolls.