Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 56 reviews.
Lisa
Australia · Solo · October 2026
8.0“Comfortable and perfect location for tourists.”
+Location was fantastic. Right next to a corner of the castle park, in amongst cafes and restaurants. Spacious. Staff extremely responsive to an issue with a faulty lightbulb.
−A little tired with patching on some doors/walls. No where to hang clothes in front bedroom but plenty of space for a portable hanging gadget. Would be good to have more than one key for property so tenants can go out/return separately.
Evgenii
United States · Couple · August 2026
10.0“Great stay!”
+Big spacious house, near the castle and seconds away from the market.
Zanzola
Italy · Solo · August 2026
10.0+The apartment is very beautiful and spacious. It has everything you need. The area is very peaceful and quiet. The staff was very friendly. A great experience.
Michelle
United States · Family · June 2026
9.0“Relaxing, ideal location for families.”
+Location perfect for all the things to do. 5 min walk to Kanazawa Castle and gardens. 15 min walk to train station and FORUS mall.
−Location and amenities for family to have space to come together.
Ronald
Australia · Couple · April 2026
8.0“Comfort and space in a traditional Japanese home”
+We loved the space and traditional feel of this house. It was easy to spread out and relax on comfortable tatami mats after a day of walking! A supermarket, shops and restaurants are all nearby - we recommend Otas Cafe for coffee and breakfast. The beautiful Kenrokuen Gardens are a 15-20 minute walk away, so the house is well-located for tourists. Note that you need to visit an office nearby the train station for check-in and keys.
−The TV needs upgrading to allow for streaming of apps! Currently, the TV only allows for standard Japanese channels. The stairs to the first floor are quite steep and could be an issue for guests with mobility issues. Also, the house would benefit from a washing machine (a pretty standard feature for a property of this size).
Vicky
United Kingdom · Group of friends · April 2026
4.0“Good location but unwelcoming and would not recommend it.”
+A spacious apartment in a good location and with comfortable mattresses.
−The property was not well maintained. The stairs were abrupt and easy to slide and fall. Too many rules in a quite aggressive language. For extra towels we had to pay extra. There were extra pillows in the apartment but we were only allowed to use one pillow per guest and one futon per guest. Whatever we used we had to put it back in place and arrange the things as we had found them. Clean up everything so next guests to find them clean as if there was no cleaning staff. Overall, we felt uncomfortable and that we paid for just sleeping. The overall experience didn’t feel like being on vacation but that we were sharing the household duties. The philosophy that they are trying to promote is that we invite friends and thus we share the chores but we were customers and we paid for a service that we never received. In addition, the check-in was in a different building 15 mins away from the apartment and we had to drag our luggage from one place to the other without being informed about the distance. The check-out was at 10am but they would offer to keep our luggage from 12pm onwards so for 2 hours, hence we ended up paying a locker.
Dave
Australia · Family · April 2026
7.0+Superb location, we were within 20 minutes walk of everything we wanted to do
Tomapat
Thailand · Solo · January 2026
10.0“If you need to stay like Japanese while traveling, this is your place :)”
+-Spacious house with plenty of space including facilities that maked you feel like real Japanese -The property is very near Omicho Market, Kanazawa Castle, Oyama shrine and Kenrokuen Garden -Staffs are polite and able to communicate in English
−-It is quite far to walk to Kanazawa Station for many people (about 15 minutes) but for me it is acceptable -You need to check in at house agent office first to get a key therefore you can not go directly to the property
Aaron
United Kingdom · Family · January 2026
10.0“Lovely, spacious traditional Japanese home.”
+Comfortable, traditional Japanese home. Close to attractions.
Andjela
Serbia · Couple · November 2025
9.0“Fantastic and culturally different experience”
+Fantastic location which is walking distance from main sites; unique experience as the house is vastly different compared to homes in Serbia; clean; clear and efficient communication with host (we had no issues that would warrant further contact after checking in).
−The only negative is that hallways and the bathroom are very cold (stayed 6-8 November and temperature outside was around 10 degrees Celsius in the evening) since the AC cannot reach those spaces. But, don't take this as a serious downside unless you're very sensitive to the cold. Just come prepared with extra layers of clothing and stick to the rooms with the AC on (living room and bedroom are nice and toasty)