Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Luis Fernando
Canada · Family · August 2026
“Very disappointing”
+Just the tocation.
−From the moment we checked in, we encountered multiple serious issues that made our stay extremely unpleasant. * There were cockroaches in the bathroom. * The air conditioning advertised in the listing did not work. The apartment only had two fans (a tower fan and a standing fan), neither of which was capable of cooling the apartment. One of the bedrooms reached 30°C, making it very uncomfortable to sleep. * We found fingernail clippings on one of the beds, which raised serious concerns about the cleanliness of the apartment. * The refrigerator had clearly not been maintained. The refrigerator compartment was completely frozen over, causing water to leak across the parquet floor and into one of the bedrooms. The situation became so serious that a maintenance technician had to come because the neighbor downstairs reported water leaking into their apartment. * The bathroom sink was clogged. We reported all of these issues immediately after arriving to the person who gave us the keys. They said they would forward everything to the property management. The management contacted us, but the only solution they offered was to send someone to sprinkle powder around the apartment to try to d
Andrew
Australia · Group of friends · June 2026
“A lovely little apartment but a few extra things would have made it better.”
+Apartment was roomy. Comfortable beds. Elevator for easier access. Washing machine was handy
−Air con did not cool the apartment very well. Had fans in the bedroom but one did not work at all. No kettle or toaster if we wanted to have a quick breakfast
Mirjana
Serbia · Group of friends · May 2026
+We stayed in Florence just one night and it was very helpful that we could drop off our luggage in apartment several ours before check in. So we enjoyed in Florence sightseeing from the beginning of the day. Thank you for that. 🙂 Location is excellent.
−I think that equipment in kitchen is a little bit poor for longer staying.
Aaron
Family · October 2025
+It was in a really good area of the city. The apartment had a very modern feel. It was not the cleanest but also not very dirty. The communication was not what we had with the other places that we stayed at on our trip. Even though we really didn't use the kitchen, it was set up well if someone wanted to cook. They were a descent collection of books, mostly in English. Several guide books for that might be helpful to some. While it was not a bad experience, it would not be a place that I would stay again.
“Schöne Wohnung, gute Lage”
+Super Wohnung in guter Lage - top sauber, praktisch & alles vorhanden. Die Klimaanlage ist etwas schwächlich aber selbst im Hochsommer war alles gut erträglich. Netter Check-In alles ganz unkompliziert. Early Check-In war ohne Probleme möglich, alles in allem: Top
+The kitchen was not properly set up - did not have an espresso maker, a dish towel or sponge, or even a spatula. The bedding was not clean especially the comforter was gray and dirty and it was supposed to be white. There were mamy insects in the lobby. Also be aware the lift doesn’t start on the main floor.
MARIE
Family · November 2024
+Un joli petit appartement parfait pour 4 personnes. Emplacement idéal, tout à 10/15 minutes à pied. Bien entretenu. La personne qui nous a accueillis était très chaleureuse et nous a même donné une liste avec des adresses où bien manger selon ce qu'on cherche et on n'a pas été déçu. Seuls bémols, pas de volets et rideaux blancs laissant passer la lumière et chambre donnant sur la rue un peu bruyante.
LIGIA
Family · October 2024
+Me gusto mucho la zoma
Shirlee
United Kingdom · Couple · September 2024
“Excellent”
+Beautiful little homely apartment. The best thing about it though is the location - central, meaning that all attractions and amenities are in walking distance.
−It can be a little noisy at night with general crowds and street performers, however, this is to be expected with the location. There is a right buzz about the place.
Marta Arnau
Spain · Group of friends · October 2026
+La ubicacion