Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
T Nadzimuddin
Malaysia · Family · January 2026
“Avoid at all cost!!”
+The apartment was on a low floor. It had a nice view of the playground.
−Host did not tell the truth. It stated on Booking.com that we had to pay the deposit in cash (which we did), and the full payment by either Visa or Mastercard. When we ment the Host, he stated that we had to pay EVERYTHING in Cash up front. I had to go to the ATM for 2 days in a row to get the cash for him as my ATM cards did not allow me to take out so much cash. It also stated that the Apartment Building had a Gym and a Swimming Pool, both were a lie. There was No Gym and No Swimming Pool in the Apartment Building. It also stated in Booking.com that the Apartment had two Bathrooms. But the second bathroom had no shower or bath, just a toilet.
Hanifa
Oman · Family · July 2025
−Our stay at this place was somewhat unpleasant. We booked the apartment on Booking.com for 220,500 KZT for a week, but when we met the owner, he asked us to pay 300,000 KZT in cash, saying it was a deposit and that he would return the remaining amount when we checked out. However, when we asked for a payment receipt, he didn’t provide one. We handed over the apartment key, and unfortunately, the apartment was not clean. There was hair everywhere , on the bed, the couch, the floors. The bathrooms were not clean either, and the kitchen utensils were stained. I chose to ignore that and went ahead and bought cleaning supplies to clean the apartment myself. Later, we discovered that the exhaust fan in the main bathroom wasn’t working, which caused suffocation during showers due to lack of ventilation. When we informed him, he said he would fix it when he had time, but he never did until we left. He also didn’t return the amount he took as a deposit. The bed mattress was old, and when you sat or lay down on it, you would sink into it. Unfortunately, there was no honesty and no cleanliness.
Gauravverma
India · Family · June 2025
“Superb”
+Location, facilities,city centre
−Sofa bed
Jeeha
Malaysia · Family · May 2025
“Exceptional”
+The owner is very kind. Very response to my question & requirement. Love the vibes of apartment. It’s very clean & comfy. Everything you needed to be full-filled by the owner. Thank you so muchhhh. Location is super great.
−Nothing. Everything seem perfect.
Mendsaihan
Mongolia · Business trip · March 2025
“Exceptional”
Kubat
Kyrgyzstan · Business trip · November 2024
“Exceptional”
Abrar
Pakistan · Group of friends · October 2024
“All is top notch about this apartment!”
+We booked this apartment through Booking.com for our trip to attend the Almaty Marathon and it was an excellent choice! The location is perfect with beautiful parks, restaurants and bars just a short walk away. The apartment itself was comfortable and well-equipped, providing everything we needed for our stay. What truly made our experience special was the host, Mr. Andrew Li. He was incredibly kind and understanding when I had trouble transferring the payment due to a banking issue over the weekend. Despite the delay, he graciously allowed us to stay without any hassle. Thank you Andrew for your patience and generosity, it made our trip that much better. We highly recommend this apartment and will definitely stay here again in the future!
Mohammed
Bahrain · Family · August 2026
“لن أكرر تجربتي خصوصاً من تعامل صاحب الشقة ولا انصح الخليجين او العرب بالسكن فيها لأتها لاتناسب احتياجاتهم ولن يرضيهم تعا”
+الموقع حيث يتواجد في وسط ابراج وتواجد الالعاب تحت المبنى وتوافر الخدمات الاساسية في الشقة للطبخ والثلاجه والغسالة .
−تعامل صاحب الشقة سيئ للغاية وغير متعاون وسيئ التعامل مع المستأجرين كما دخل علينا الشقة يوم الخروج بدون طرق الباب وعندما تحدثت معه ان هذا عيب ولا يجوز لم يعجبه الكلام وقال انها الساعه 12 ويجب عليكم الخروج هذا الوقت مع العلم بأننا قد استأجرنا الشقة لمدة 12 يوم ، كما انه مذكور ان الشقة عبارة عن غرفتين ولكن هي عبارة عن غرفة والثانية فرفة صغيرة بها كرسي ينفتح لسرير ولايوجد في هذه الغرفة تكييف بل مكيف صغير يعمل بالماء ، باب الحمام به مشكلة ولا يقفل ولا يفتح بشكل جيد ، مروحة التهوية بالحمام لاتعمل ، السرير غير مريح ايداً حيث ان المترس سيئ للغاية ومتعب اثناء النوم ، ستائر الغرف لاتحجب الشمس ومحرد ان تشرق الشمس تدخل الشمس بقوة ولاتحجب النور ولا حرارة الشمس .الغرف صغيرة جداً جداً
Yulia
Russia · Group of friends · February 2026
+Легкая коммуникация с хозяином, все наши запросы перед поездкой были выполнены, идеальное расположение для нашей поездки, квартира укомплектована всем необходимым, просторная и современная.
−Я жила там с подругой в разных спальнях: у кровати был слишком мягкий матрас, а диван был наоборот скорее слишком жесткий (и еще короткий). Качество уборки можно было улучшить. В остальном все прекрасно.
Sergey
Russia · Family · October 2025
+Великолепное местоположение. Отличный современный жилой комплекс. Чистота, комфорт на высшем уровне. Особое спасибо Андрею. Очень доброжелательный человек. Всегда готов помочь. Рекомендую всем.
−Все понравилось.