Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 143 reviews.
Tamati
New Zealand · Family · November 2026
“Fantastic and convenient place - recommended”
+Host was great with comms, venue was perfect location. Great facilities also. The place was clean, tidy and well presented so it made it very easy to simply move in to with no issues. Gym was suitable for such a short trip and the pool was also great. The weather was ho-hum :) but otherwise all great
−Nothing - apart from the weather that was a bit grey
Alannah
New Zealand · Family · October 2026
“Would definitely stay again”
+This was such a great location! Easy walk to beaches and town. Loved the pool.
−Nothing to dislike
Elisabeth
United States · Family · October 2026
“Great location in a modern apartment -- would stay at Ocean 11 again but would pick a different room”
+Great location - walking distance to the beach and Pilot Bay. We enjoyed easy walks along the beach, to Pilot Bay, and to the shops. Very friendly hosts with clear instructions. The apartment was modern and comfy. We could not hear noises from other apartments and only minor noises through the upstairs bedroom window. There was construction noise in the downstairs bedrooms, however, from the parking garage. We liked that there were plenty of dishwasher tabs and instant coffee + milk for use, and the hand soap and body wash in the bathroom. No shampoo or conditioning shampoo, however, so remember to bring your own. The washer and dryer in-unit were very convenient and the instructions left for using them were easy to follow. The included parking was also nice -- spots are close together so if it's crowded maneuvering might be difficult.
−The kitchen sink garbage disposal had been plugged with the drain stopper. We removed the stopper to let some water down, releasing a stinky smell into the main room. We tried using the garbage disposal to find out it didn't work and had been previously unplugged due to not working. We put the stopper back, but the smell never completely went away. I'd suggest since it was obviously a known problem that the property managers fix it before booking the apartment again. There was also construction just outside the room -- not the fault of the owners, but the banging noises could be heard in the downstairs bedrooms starting around 7:30am. There is no fan in the bathroom (or at least not one that would turn on) and having one would help a lot with shower steam and when doing laundry. I would definitely choose Ocean 11 again and these hosts but would choose a different apartment that they offer instead of this one.
Anna
New Zealand · Solo · October 2026
+Amazing facilities! The spa was absolutely massive and so warm. Kids loved the bunk beds in the little nook.
−A few more kitchen supplies would be great, but enough to get by.
Steph
New Zealand · Group of friends · October 2026
“Amazing place highly recommend”
+Amazing place! Highly recommend and would stay again! Easy check in, great parking, amazing pool and view! Walking distance to eatery’s.
−Nothing all was good!
Sandra
New Zealand · Family · April 2026
“Great location, great apartment. Would definitely book again next time we are in the Mt.”
+Great location and layout. Well equipped and plenty of space. You can walk through from the apartment block to the Beach.
−I wouldn’t recommend for young kids, the upstairs stairway could be tempting for young kids to climb and potentially fall (hard to explain but pointed out to me by my 12 year old). My kids were older so no problem, but would be wary for toddlers and young children. Great for adults and could easily cater two couples with own space and bathroom.
Steen
New Zealand · Family · March 2026
“Perfect with everything we needed for our relaxing break at the beach, with great shopping and food.”
+Location was absolutely perfect. We had awesome weather, got to enjoy the pool, hot tub and the beach. Really nice places to eat and shops. Our apartment was absolutely perfect with everything we needed and more.
−Having to come home.
Hayley
New Zealand · Family · December 2025
+Great location, easy walk to shops/cafes and beach. Apartment had everything you needed, having a pool was great for the kids also.
Lyn
New Zealand · Couple · October 2025
“Everything we needed...”
Jhoslie
New Zealand · Family · October 2025
“We had a wonderful stay. The place was very accessible, and we felt comfortable.”