Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 77 reviews.
Ashley
United Kingdom · Couple · October 2026
+Very cosy cottage a home from home !!! Beautiful bathroom !
−Good central location but located down an alley way next to a pub so got a few interesting people walking through !!!
Hopcroft
United Kingdom · Couple · October 2026
“2nd time there and a lovely comfortable cottage in a great location.”
+Location spot on
−Bed sheet not ironed but not a big problem
simon
United Kingdom · Solo · September 2026
“Perfect rustic cottage”
+Everything, a lovely rustic cottage, nicely decorated, well set out, perfect for a nice break in Richmond.
−Nothing, everything was great
taylor
United Kingdom · Solo · August 2026
+The property ideal for our needs for our short stay
−Contacting the owner wasn't easy tried to get in touch with him but just went to answer phone
Peter
United Kingdom · Couple · August 2026
“Overall, excellent.”
+A lovely cottage that was extremely tidy and clean. It was in a lovely location. We really enjoyed our time in Richmond.
−We arrived at 11pm so it was dark. With the info we received, it was not made clear to walk down the lane on arrival. When we did work this out and walked down the lane, you pass a door with no5 on it, we mistook it for the actual address. There is no key box. The actual address is much further down the lane (where there is an obvious keybox). This was not made clear.
Philip
United Kingdom · Solo · July 2026
“A mixed bag.”
+Nook Cottage itself is probably one of the best properties we have stayed in. The location in the centre of Richmond was perfect, and the accommodation was spacious, comfortable and well equipped. The lounge, bedroom and bathroom were all a good size, the bed and pillows were comfortable, and the kitchen had everything we needed for our stay (a pint of milk would have been a nice addition).
−The biggest issue was communication. We were contacted shortly before our arrival, en-route, and asked if we could delay check-in by an hour for the cleaner as it was 'a last minute booking'. The drop box code was sent 1 minute before our new arrival time. On arrival, the bedding didn't smell fresh. After returning from dinner on our first evening, we discovered there were no towels. Despite contacting the hosts through multiple methods - that evening and again the following morning, we received no response and ended up buying our own towels - towels were eventually left outside the property later that day. We also received an offer of a later checkout on the morning of departure, by which point we had already packed and were ready to leave.
Tamsin
United Kingdom · Couple · July 2026
“Very comfortable”
+The location was great, the little cottage was well equipped and beautifully furnished.
−I think the communication could have been better, we had to prompt to ask for check in information and didn’t receive it until after our check in time
Kellie
United Kingdom · Solo · June 2026
+The decor and standard of the cottage was lovely. The location was perfect.
−Parking could be tricky. Blind in kitchen and one in the lounge couldnt be used. There was no teatime.
Hopcroft
United Kingdom · Couple · June 2026
“Very enjoyable and will definitely return.”
+Great location Pubs /shops all dog friendly Lovely walks on the trails
−Cant fault the property
Carole
United Kingdom · Couple · May 2026
“Amazing stay in a wonderful cottage”
+How spacious it was for a cottage
−It never really bothered us but for some guests the music from the tavern pub may be too much