Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Kishan
United Kingdom · Solo · September 2026
“Fantastic view, a beautifully set up flat, extremely clean and pristine”
+Picking up the keys was easy and smooth. The flat was extremely clean and wonderfully set up. A lot of thought was put into the decoration and the utilities. The view from the balcony was very nice and cosy. Highly recommended will stay again for sure. A huge extra is that the team who manage the property have excellent communication and send all information really early on. Very polite and willing to go that extra mile.
Sandalu
United Kingdom · Couple · March 2026
“amazing”
+They provide exceptional service always! from checking in to checking out so so good!
Raoul
Netherlands · Solo · March 2026
“Comforable stay and great location.”
+A comfortable, modern, well equipped apartment with great views of the city. Very close to transport and facilities, such as the Westfield Mall, White City Concierge and Urban Baristas for coffee around the corner. The Niru team provided detail logistical information beforehand and was very responsive during my stay and flexible regarding check-in/check-out.
−All good!
Alharthi
Saudi Arabia · Couple · January 2026
“It's worth coming back again without hesitation.”
+An organized team, responsive around the clock
−nothing
Sandalu
United Kingdom · Couple · December 2025
“One of the best stays in London”
+Communication from the beginning was on point! The house it self was immaculate and clean! Friendly people to work with.
Gary
United Kingdom · Couple · November 2025
“Amazing apartment”
+Apartment is amazing, views into central London, location right next to Westfield, Amazon fresh shop on your doorstep for essentials, 2 tube stations within 5 min walk. Apartment was really well equipped with everything you would need. Management were equally as good with communication and ease of checking in and out. Will definitely be back to stay again
−Nothing
Danielle
Japan · Family · November 2025
+Great location, access to the entire apartment. A very comfortable experience. Having the ability to cook with seasonings and spices is always a priority for me whenever in England, the apartment had the necessary equipment.
−Having toiletries such as hand soap and body wash are a necessity. Everything else was fine.
Jane
United States · Business trip · December 2024
“Perfect hospitality and location”
+Amazing views and price Fun location next to my office at the BBC and biggest shopping mall in London Run by an excellent team that really care about their guests . I'm already planning on coming back
−Nothing,wish I could have stayed longer
Ma.
Philippines · Couple · December 2024
“We had a wonderful quick refresh on this high rise apartment and would like to stay longer next time.”
+The property is clean and well kept. Very relaxing and comfortable. I love the morning coffee at the balcony while enjoying the view. We got everything we needed in the apartment and the host is very accommodating and approachable. We would like to go back here and stay longer. Another thing we loved about the property is the proximity to the nearest tube station.
−nothing
Miguel
Spain · Solo · January 2026
“Un desastre de principio a fin”
+El tamaño y los complementos de la casa
−El proceso de registro y reserva, largo y tedioso. Además de la reserva con Booking hay que registrarse en la página web de Niru y facilitar todos los datos de la reserva. Tuve que hacer un deposito de 300 libras por la limpieza del que perdi casi 100 € solo por comisiones bancarias al pagarlo y al recuperarlo. Para poder recuperar el depósito tuve que escribir reclamándolo repetidas veces. Para poder entrar en el apartamento tuve que esperar un buen rato en la calle pasando frio hasta que llegó alguien (la chica que limpiaba el apartamento) para darme acceso. Pagué un dia adicional para poder hacer el check in muy temprano el segundo dia y el apartamento estaba helado. La calefaccion no funcionaba bien y pasaron 8 horas hasta que la temperatuta del apartamento era aceptable. Me ofrecieron la asistencia de un tecnico pero llegaba 10 horas depues de haber hecho el check in. Como compensacion me ofrecieron un enlace a una página web genérica con descuentos en restaurantes y bares en Londres que evidentemente no me sirvió para nada. Nunca más!