Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
Meghan
United States · Family · August 2025
“Mixed. Aesthetically lovely apartment but beds are the pits.”
+The apartment is truly lovely architecturally- excellent layout. Enough towels, bedding, cookware and dishes. Fabulous location near the train station.
−The mattresses are absolutely terrible,think jail cell, so thin you could feel the coils and very creaky too. One bedroom has two twin beds pushed together that did not stay together even with one person sleeping on it. The other bed frame is literally falling apart. The furnishings need major upgrades! Desk lamp base fell apart, unusable. Too bad because the apartment itself is just spacious and fabulous with the gorgeous wood-planked, high ceilings!
Ahmed
Egypt · Group of friends · August 2025
“Amazing Location but Needs Some Improvements”
+The location was just amazing only a few steps from the Duomo and right in the heart of everything. The apartment itself was spacious, with two bedrooms, two bathrooms, a nicely furnished kitchen, and a very lovely living room.
−there are a few things that need attention. The second bedroom really needs renovation, and some unwanted items should be removed from it. Also, the three air conditioners were not cooling properly and need fixing. Some lights were broken, and a few lamps need replacing.
Lucinda
United Kingdom · Family · June 2025
“Exceptional”
+The location was brilliant. Just 5 mins from the Duomo. The apartment was clean, spacious and well equipped.
−The mattresses were a bit uncomfortable.
Lara
Norway · Family · June 2025
“Nice apartment in the city centre”
+The apartment has everything you can need, and the best is that you are close to everything by foot. I was a bit skeptical when we arrived to the street because it was very noisy and was worried if we could hear everything inside the apartment, but we were very surprised that you hear nothing! it was very quiet and we really appreciated :)
−We really enjoyed our stay. The only thing is that the stairs up to the apartment are very steep and may be problematic for some.
Willem
South Africa · Family · April 2025
“Apartment in very poor condition and management company extorts extra money without good reason. Do not recommend stayin”
+The location is good.
−The owners need to pay some serious attention to maintenance. -The beds are extremely uncomfortable and mattresses need to be replaced. The bedding is very old and insufficient. -The shower leaks all over the floor. -No working plug for microwave, kettle etc. -Only one dim light in the living room makes it impossible to see or read anything. -No bedside tables also very uncomfortable. Out flight was delayed which meant we arrived at the apartment after 22:00. Even though there was no one to greet us and the check in process was completely self-service, they demanded an extra 70 Euro before we were allowed to have the code to the lock box and main entrance door. The apartment was clean-ish but there were some major over sights such as previous guests cigarette butts left laying around in the courtyard and on the window sills.
Thomas
United Kingdom · Family · March 2025
“Exceptional”
+Really great location. Lovely flat, comfortable cozy and allot of nice books and useful things like power adaptors.
Ellie
United Kingdom · Couple · March 2025
“Great location for seeing Florence”
+Lovely apartment in a great location, had everything we needed to make for a smooth stay.
−Was a bit cold (stayed in March)
Bart
Italy · Family · January 2025
“Good”
Jennifer
United States · Group of friends · November 2024
“Find someplace else”
+Location
−Cheap worn furniture and beds were AWFUL. I had to fold up my comforter to lie on for extra padding. Bar stools were crooked and flimsy-too scared to even use them. Kitchen table chairs had no cushions on feet and scratched across the floor like nails on a chalkboard only louder. Refrigerator was out the entire time and even after alerting the owner, not only did she not get it fixed, then she said it wasn’t broken after we left. The morning of checkout, I went to recheck the freezer and slapped my hand in a puddle of old water. The only time she even apologized was after we left because she knew this review was coming.
Loretta
Australia · Family · November 2024
“Exceptional”
+The location is perfect as it is close to so many places: station, San Lorenzo markets, Central food market, the Duomo, Accademia, Medici Chapels, restaurants, cafés, supermarket, etc. While via Faenza is very busy and noisy, the apartment is quiet, well furnished and comfortable. We loved the high ceilings and having a full bathroom and an ensuite. Full kitchen but with so many good restaurants on the doorstep we did not bother to use it. Will stay here again and will certainly recommend to friends.