Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 82 reviews.
Lai Lei
Portugal · Group of friends · November 2026
10.0“The best host of the year”
+Our wonderful host Pilar went above and beyond to help us from day one on itinerary to restaurant recommendations. Most importantly, she fought for us with the City Hall in both Bilbao n San Sebastian to get our permits on driving in the Emission zone in both cities. Our Portuguese rental car is new and it doesn't come with the required technical data doc to meet the online requirements. We were so stressed but Pilar was there for us and never gave up. Thank you for all her concierge service. The apartment was nicely located in a great neighborhood. The place is so cute, clean and very comfortable. We fully enjoyed our stay at Pilar's in Bilbao, highly recommended!!
−Nothing at all.
Ștefana
Romania · Family · November 2026
10.0+Everything was perfect
Gabriela
Germany · Family · October 2026
8.0+The location was perfect, the apartment very spacious and clean. You have two complete bathrooms . Our host Pilar was great, she pays attention to all and she keeps contact with you all the time.
−nothing
David
New Zealand · Solo · September 2026
9.0+Great apartment in a great location. Pilar provided wonderful service and support
Abuaya
United Arab Emirates · Family · September 2026
10.0“Thank you Pilar, Thank you Bilbao”
+"Pilar" is awesome. She was with us during the whole checkin process and made sure all our additional requests were met in no time. the place is located in a peaceful neighbourhood and 15min walk from the city main activities. the apartment is spacious and well maintained.
−A bit noisy in the morning as the apartment is in the first floor
Roberta
United Kingdom · Solo · August 2026
10.0+Position very convenient for attractions. Supermarket right outside. Comfy beds. Great showers. Fans kept the apartment cool. Host was great communicator before, during and after our stay.
Raymond
United Kingdom · Family · August 2026
10.0“Great location, spotlessly clean, amazing host”
+Spotlessly clean. Excellent location. Superb host. Possibly the best stay we’ve had. Our host, Pilar, could not have been nicer. Stay here with confidence.
−Everything was great.
Derya
Türkiye · Group of friends · October 2026
9.0“Konforlu bir daire ve ilgili ev sahibi, her şey düşünülmüştü”
Dariusz
Poland · Group of friends · October 2026
10.0“Bardzo fajne miejsce. Miła obsługa. Kapitalna lokalizacja ! Bilbao dostępne do pieszych wycieczek. W pobliżu supermarke”
+Piękna lokalizacja. Lokal czysty, zadbany. Bardzo wygodnie dla 2 par !Dwie sypialnie, oddzielne łazienki. Przestronna kuchnia, salon. Pełne wyposażenie apartamentu. Przesympatyczna obsługa! Polecam apartament!
Barbara
Netherlands · Group of friends · September 2026
10.0“We komen graag nog een keer terug.”
+De locatie van het Appartement is super. Alle bezienswaardigheden zijn op loopafstand. Je kan met de auto naar het appartement, je kan tegen een parkeervergoeding de auto parkeren in een afgesloten parkeergarage. Pilar, stond op ons de wachten bij de garage en heeft ons hartelijk welkom geheten.
−De eetkamer stoelen zijn een beetje wankel, als ik toch iets moet zeggen.