Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Jillian
Australia · Couple · August 2026
9.0“We had a wonderful weekend in Nalu everything was perfect, wished we could have stayed longer.”
+Nalu was exactly like the pictures, very comfortable, extremely clean and spectacular views. The personalised introduction to the property was wonderful, spot on recommendations wished we could have tried them all.
−Nothing everything was perfect.
Amy
Australia · Couple · July 2026
10.0“Perfect staycation spot right on the doorstep of Newcastle beach”
+The location was perfectly set on the beach front. It was so cosy it felt immediately homely. It came equipped with everything you need. Perfect staycation apartment.
−The checkout process was difficult to navigate. You leave your keys on the bench, but can’t exit via ground level, you have to go to the basement levels. It’s not accessibility friendly, and the checkout process is purely aligned for people who drive. I’d suggest posting the keys in the letterbox to leave via ground level for those without a car.
Nardia
Australia · Solo · June 2026
10.0“Whale watching in luxury.”
+From the start to the end my expectations were exceeded by the staff, facilities and location. The weather and whales put on a show. We can't wait to go back.
−Nothing, it was perfect.
Lorraine
Australia · Couple · March 2026
10.0“Worth the money, particularly for the view & guaranteed parking”
+Well laid out, excellent bed, linen, towels. Spacious. Parking a bonus. Amazing view. Good idea to have company representative meeting customers on site as there are a few ‘details’ to absorb. The compendium is very useful.
−Minor, but a small saucepan would be useful.
KSENIA
Australia · Couple · March 2026
1.0“Absolute mismatch between price and quality - terrible for living”
+Nothing
−If we could give it a -10, we would. We've never encountered more wretched and defective service. Let's start with the fact that an aging and bored woman with the stern air of an elementary school teacher (she'd be better off doing her job properly, monitoring the residents' behavior and the cleanliness of the premises) met us at the entrance to the apartment to hand over the keys. The apartment is on the second floor of the building, so low that the hum and soot from passing cars is much louder than anything else. Small, shabby, shabby apartments with dusty carpeting, for the asking price per night everything should be out of place, instead: a stinking sink in the bathroom that smells like sewage, poorly washed dishes, a $500 deposit, exactly 3 modest tiny tubes of cleaning products - these are flowers, compared to the fact that all the days of our stay we had to calm down the shrill, ill-mannered neighbors on the floor above, who are not trained in the rules of behavior, yell and squeal like monkeys, when we contacted the same service, they lazily answered, yes, we will talk now, but the noisy parties continued (since this is a property for rent of the same agency), then, of cour
Alan
Australia · Couple · February 2026
9.0+Location
Fiona
New Zealand · Couple · October 2025
8.0“Great stay fantastic location”
+Location absolutely fantastic views to die for and handy to restaurants, bars etc
−Although known when booking apartment small scaffolding netting was a little annoying in your eye line from inside but didn’t really have too much affect as you only have to cross road to beach.
Jenny
Australia · Couple · August 2025
9.0“What a view!”
+Great location and view of the beach. The apartment had everything we needed for a couple of nights stay.
−There was air conditioning noise particularly in the bathroom and in the bedroom which ran all night. Car park space very tight and difficult to navigate. Coffee and bedside tables way too small. No power point beside bed for charging.
Anneka
Australia · Solo · July 2025
7.0+Nice clean and good sized apartment
−Very loud when it’s windy outside. Shower leaked everywhere.
Susan
Australia · Couple · July 2025
7.0+The location is excellent. The kitchen is well stocked.
−It is like Fort Knox. It was a pain exit g the building g with the building works.