Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 76 reviews.
Rachael
Australia · Couple · October 2025
“Amazing!”
+The apartment was beautiful and the location perfect!
Mark
United States · Couple · September 2025
“This property should not be a rental - avoid booking or cancel if you already have”
+The hotel staff that is in charge of handing over the keys were very sweet and helped any way they could. They "inherited" this apartment as part of the hotel they recently took over. The issues have nothing to do with them. Owner of the apartment has clearly "given up" maintenance.
−This property has essentially been abandoned by the owner and should not be a rental. Yes, location can't be beat, and the pictures make it look like a stylish apartment. Everything else was a bit of a disaster. Handed the keys upon arrival by a hotel that is down the street. They, however, had never seen the apartment. Spent a half hour trying to locate the apartment in a multi-story building. No instructions, no apartment number to reference. Then, no WiFi. Not even a router in the apartment to reset. Glass door to one shower was completely off the track and unusable. Outlet in the bathroom didn't work. Mirror in smaller bathroom was cracked. Curtains in the main back bedroom didn't even cover half the width of the window - no privacy to neighbors behind you. Oven vent didn't work. Listing noted a washing machine which we needed on our extended travels. Couldn't find it anywhere. Hotel rep had to call the owner to ask where it was - behind a frosted heavy glass door next to the toilet in a place you'd never think to look. Top of washer was covered with old paint cans. We booked based on recent reviews, but if you look back past the last few, these issues were all mentioned by pre
Arlene
New Zealand · Family · August 2025
+Fantastic location, big apartment with lots of character.
Hugh
United Kingdom · Group of friends · July 2025
“Thoroughly enjoyable”
+Property excellent : thank you
−Just a little tiny maintenance eg bedroom door handle
Liangwen
New Zealand · Group of friends · June 2025
“Very good”
+Right next to Charles Bridge (West side), connected wall by wall. Very central. Old charm. Spacious.
−Some bits of things needs to be fixed. Used towels in the basket were not removed. Wi-fi was out of order during our two night stay.
Samuel
United Kingdom · Group of friends · June 2025
“Very good”
+Beautiful apartment. Spacious, historic, well equipped.
−Curtains in smaller bedroom didn't cover the window.
Evžen
Czechia · Group of friends · May 2025
“Exceptional”
Walker
United Kingdom · Group of friends · May 2025
“What a stunning apartment in the most perfect location!”
+The apartment is stunning, and in a beyond perfect location being situated at one end of the Charles bridge. Communication with Klara was excellent, and check in etc was very easy. There is a little supermarket just up the road, and plenty of places to eat and drink on your doorstep. Don’t hesitate to book this beautiful and very unique apartment.
−Absolutely nothing!!
Ken
New Zealand · Family · April 2025
“Highly recommend, very central locationapartment as advertised and very comfortable beds.”
+Excellent location basically on Charles bridge, great atmosphere amongst all the lively tourists. Close and within walking distance to palace and old town, many restaurants/bars close by. Apartment very clean on arrival.
−Not a complaint however woud have been helpful to have had two sets of keys so we could access apartment at different times.
Claire
United Kingdom · Group of friends · April 2025
“Excellent apartment in great location”
+Breakfast offer available at neighbouring hotel. Great location and a really spacious character apartment.
−Shower had faulty bracket.