Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Lich
Vietnam · Family · July 2026
+Location and staff are excellent
VAN
United States · Family · December 2025
“Convenient location, super small room & definitely NOT for family.”
+The location. Francisco was friendly and offered to help carry one of our luggage upstairs. The spot is easily connected to the main center and walking distance. Good close to market, train station, no need for bus because can walk to pretty much attractions. Francisco gave us a wine bottle but we are not drinkers and left the bottle extra for the other guests. The host has utensils and some seasonings. Host also very quick responses. We were lost because of Google Maps when we first arrived at the station and asked about the heat system. We liked that the place has a drying towel rack. It has a urinal for the husband.
−The picture of the room is different than the actual room. Super small than the image of the website. Definitely NOT a right place for family. Two persons max. The sofa bed is totally worn out and my husband and I have to sleep on the couch the whole time. Very uncomfortable and waking up with back pain. Not helpful because below people are so loud partying from some restaurants below and they yelling up to 3:30 AM. The curtains are cheap looking. Heater not really working. When we asked about the heating control, the host was fast responding to instructions us about the control panel. But when we went downstairs to switch the panel by the main door entrance, we learned it didn’t matter because the Temperature is being controlled by the host through apps. There was some kind of water flooding inside the room. But we figured it must be because it is a 700 years old building. The kitchen is so cramped and crooked so cooking in the room was not good after 1st time. Please invest in a better hanging rack & providing olive cooking oil.
Simon
Canada · Family · July 2025
“Almost perfect but a little noisy”
+Everything was as advertised. Clean, many pillows, sheets in the sofa bed, plenty of towels, efficient A/C (especially in this heat). Location for us was perfect, we did everything by foot, even with two kids (10-12yo).
−It is very noisy street at night and the windows are thin. Even on the upper floor, we heard nearby restaurants closing (dragging bags of bottles on the floor), people talking/yelling, scooters and bikes. We were able to sleep but we woke up a few times startled by some sudden sound.
Michelle
New Zealand · Family · June 2025
“Lovely well equipped apartment”
+Lovely apartment, perfect location near the railway station, supermarkets, restaurants and the river. Walked to all of the sites. Great communication from the owners. Welcome pack was a lovely touch. Very helpful having a washing machine. Would definitely stay again!
Grace
Ireland · Group of friends · June 2025
“Exceptional”
Gretchen
Brazil · Solo · July 2026
+Cama super confortável com edredom, máquina de lavar roupa com saches disponíveis e máquina de café com cápsulas.
−Tudo ótimo.
Yasin
Türkiye · Family · June 2026
“Convenient location, but noise and comfort issues affected our stay”
+The apartment was in a very practical location, especially because it was between the train station and the city center. It was convenient for our day trip to Pisa and for exploring Florence. The internet connection was excellent, the air conditioning worked well, and the nearby affordable supermarket was a big advantage. We also appreciated being able to leave our suitcases before check-in. However, apart from these practical advantages, there were some issues that affected the overall comfort of our stay.
−The bar below the apartment made it very difficult to sleep at night, especially on weekends when crowds gathered outside until the early morning. The stairs were very narrow and steep, which was challenging with large suitcases and would be difficult for families with children. Cleanliness could have been better, and the beds and sofa should be renewed.
Eduardo
Mexico · Group of friends · June 2026
+La ubicación
−Las escaleras altas y angostas
Silvia
Argentina · Solo · May 2026
+Espacioso, tal cual las fotos. Capsulas de cafe, te, budin, galletitas, vino, de cortesia. Muy bien ubicado, cerca de todo para ir caminando.
−No estaban los controles del aire acondicionado en el Dpto, nos tocaron mañana frias. También tener en cuenta que el Dpto esta en ubicado en un tercer piso.
Ximena
Chile · Family · February 2026
+La comodidad, la ubicación y lo bien equipado