Moots Tulum

7.4Good22 reviewsSee rooms

Apartment

Facilities at a glance

Parking
Hot tub/Jacuzzi
Concierge
Garden
Non-smoking rooms

About this place

Luxurious Amenities Indulge in a private pool and modern conveniences such as air conditioning and a fully equipped kitchen. Convenient Location Just a stone's throw away from Tulum's top attractions like Tulum Archeological Site and Tulum Bus station. Exceptional Service Enjoy round-the-clock assistance from our friendly staff and start your day right with a delicious à la carte breakfast. Don't miss the chance to experience luxury and convenience at Moots Tulum!

Choose your unit

Pick check-in and check-out to see live room prices.

27 room types

Choose your room
Room type	Guests	Show prices
Penthouse Apartment Twin beds, King bed	Sleeps 3	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Penthouse Apartment 2 × Twin beds, King bed	Sleeps 4	Show prices
Penthouse Apartment King bed, Futon	Sleeps 3	Show prices
Penthouse Apartment King bed, Futon	Sleeps 3	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Studio Apartment King bed, Futon	Sleeps 3	Show prices
Penthouse Apartment 2 × King bed, 2 × Futon	Sleeps 6	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Suite Apartment King bed, Futon	Sleeps 3	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Basic Apartment King bed, Futon	Sleeps 4	Show prices
Basic Apartment King bed, Twin beds	Sleeps 4	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Apartment King bed, Futon	Sleeps 3	Show prices
Studio King bed, 2 × Futon	Sleeps 4	Show prices
Penthouse Apartment 2 × Double bed, 2 × King bed	Sleeps 8	Show prices
Penthouse Apartment 2 × King bed, 2 × Futon	Sleeps 6	Show prices
Penthouse Apartment King bed, Sofa bed	Sleeps 8	Show prices
Studio Apartment King bed, Futon	Sleeps 3	Show prices
Penthouse Apartment 2 × Double bed	Sleeps 7	Show prices
Penthouse Apartment Twin beds, King bed	Sleeps 3	Show prices
Studio Apartment Twin beds, King bed	Sleeps 3	Show prices
Suite Twin beds, King bed	Sleeps 3	Show prices
Penthouse Apartment Double bed, King bed	Sleeps 8	Show prices
Penthouse Apartment Twin beds, King bed	Sleeps 3	Show prices

What this place offers

Parking

Pool & wellness

Gym
Hot tub/Jacuzzi

Services

Concierge

Outdoor

Garden

General

Non-smoking rooms

Location

Address
Calle 10 Sur, Tulum, Mexico
1.2 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

7.422 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.

Zein
Côte d’Ivoire · Business trip · February 2025
7.0
“Good”
Raúl Muñuzuri
August 2024
4.0
+En muy malas condiciones poca atención y sin suficiente agua
Khiry
July 2024
4.0
+A terrible experience but I should of known for the price paid
Tijana
Family · May 2024
8.0
+The property itself was small but charming, the rooms/suites were large and the backyard was spacious as well with a private pool (a bit chilly as there is not much sun in the back). The room rates were very reasonable for what we got. That being said there was no housekeeping (we stayed for 5 days) and it got quite sandy and messy as there was no broom for us to use. We also did not get any spare towels and so we had to do our own laundry (one out of 2 washers worked, no dryer) and it was quite difficult to get the towels/our clothes dry as we did t want to leave them out by the main pool and everything else was shaded. The area is mostly new and under construction, expect unpaved roads. You will need transportation to get around if you want to go to the beach/downtown, there is a restaurant with a pool table and rooftop swimming pool right across the street which is nice (the food is mediocre). All in all a bang for the buck but will be staying closer to the beach in the future. Thank you for your hospitality!
Emilia
May 2024
6.0
+El lugar es tal cual se ve en las fotos. Muy lindo y bien equipado. Esta relativamente lejos de casi todo. Se necesita si o si medio de transporte (moto /auto) . Le falta accesorios para la limpieza diaria como una escoba. La solicite varias veces pero no la llevaron. La comunicacion es regular.
Jordana
May 2024
2.0
+My recent stay at Moots Hotel in Tulum was nothing short of disappointing. Despite its enticing online appearance, the reality fell far short of expectations. The hot tub, touted as a relaxing amenity, was disappointingly filthy, leaving much to be desired in terms of cleanliness and maintenance. Adding to the dismay, the electricity outage lasting for hours cast a shadow over the entire experience, leaving guests inconvenienced and frustrated. However, what truly marred the stay was the abysmal management. Their lack of attentiveness and inability to address issues effectively only compounded the dissatisfaction. In light of these shortcomings, I made the difficult decision to cut my stay short and seek accommodation elsewhere. Despite my love for Tulum, I cannot in good conscience recommend Moots Hotel to fellow travelers. It's a regrettable blight on an otherwise enchanting destination.
Sabrina
Family · April 2024
8.0
+Très bien, il ne manque que quelques commodité dans la chambre. Ex( linge pour essuyer la vaisselle)
Sherri
April 2024
10.0
+my key was supposed to be in the lockbox by the door when office was closed but the key was in the door lock on the door
Yoshiaki
April 2024
6.0
+Very hard to communicate in English with them The instructions are not very clear for the check in. Everything is via Whatsapp . We ask if we could check one hour early and the answer was no. If ask if we could leave out food in the fridge they said no until 3 pm Over all the place is not bad to sleep and go out and make activities . They don’t have rules of no music or parties past 10 pm. So you will get loud music over night . The area is safe but very rural. If you are stying there rent a car but not from enterprise as they try to up charge you with a confusing argument of exchange rates difference .
Ana
Family · March 2024
8.0
+We staying one night in Tulum coming back from Bacalar, it’s located at New Tulum área

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

27 room types

Penthouse Apartment

Studio Apartment

Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

Studio Apartment

Studio Apartment

Penthouse Apartment

Studio Apartment

Studio Apartment

Suite Apartment

Studio Apartment

Basic Apartment

Basic Apartment

Studio Apartment

Apartment

Studio

Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

Studio Apartment

Penthouse Apartment

Penthouse Apartment

Studio Apartment

Suite

Penthouse Apartment

Penthouse Apartment

What this place offers

Parking

Pool & wellness

Services

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews