Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
Matěj
Czechia · Business trip · June 2025
“Very comfortable apartment in the city center, walking distance to iconic buildings and views.”
+Very comfortable apartment in the city center, walking distance to iconic buildings and views. We booked last minute and I was a bit hesitant because of the reviews, in the end my experience was only positive. The owner handed over the keys on time (11:30 PM) and everything went smoothly. I can recommend.
−Loud and old aircondition.
+Me encantó la locación es espectacular el apartamento es súper amplio
Rohit
India · Couple · May 2024
“Good”
Marthe
Canada · Family · May 2024
“Would not recommend as I found their description of their unit totally misleading with the pictures”
+Location was good. Walking distance from train and close to main attractions in Florence. The kitchen was fine.
−The pictures on the site were very deceiving. It is advertised as one bedroom apartment. They say "consists of 1 bedroom, a living room, a fully equipped kitchen with a fridge and a coffee machine, and 1 bathroom with a bidet and free toiletries", and it lists it as "one bed in bedroom, and one sofa bed in living room". There is only one room, there is no bedroom and also no living room. The pictures make it seem like there are two rooms, but it is simply a studio with kitchen, and then one room consisting of a bed and a sofa at the foot of the bed, no livingroom or separation. We were expecting a sofa bed and a separate bedroom with a double bed. When we called to ask where the linen was for the sofa bed, we were told that the bed is not made up if it is not requested in advance, and there would be an additional cost for us to receive the linen for the sofa bed. The sofa bed was not in good condition. There was no where on the site where it said we needed to say we wanted to have the sofa bed made up. I was travelling with my daughter so we wanted to be in separate beds. Also it says on site free toiletries, but when I called them and asked for more toilette paper, they indicated
Zita
Lithuania · Family · April 2024
“Bad”
+The place of the apartments is good.
−WARNING! The building is currently being renovated. This kept us from being able to properly open the windows or even let any light in, as well as the workers making noise starting from 6:30 in the morning everyday. All of this has consequently left us with a bad impression. The host's dismissive stance towards our concerns has also attributed to our negative impression of the stay.
+Bel emplacement. C’est le seul élément positif de cet appartement. L’air climatisé ne fonctionne pas et fait beaucoup de bruit. Pas propre. Serrure difficile à ouvrir. La télévision ne fonctionne pas. Le ventilateur ne fonctionnait pas non plus et on a reçu un ventilateur de remplacement qui ne poussait pas le vent du tout. A ÉVITER!!!
Ergin
Türkiye · Couple · July 2023
“Very good”
+Location and facilities are very good. The home environment it offers is very relaxing. The washing machine in the house is an advantage for a long vacation.
−The air conditioner in the house is very noisy. Also, a restaurant on the street was quite noisy at nights.
Kanita
Australia · Family · June 2023
“Pleasant”
+Great location.
−Apartment looks like it needs some extra care and maintenance. Bed was not comfortable. Also waited 30min outside for someone to let us in despite informing of arrival time.
Ren Huei
Germany · Couple · January 2026
“爛到會哭，住到爆氣。”
+位置尚可，空見算大
−第一個晚上要洗澡時發現沒熱水，以及排水口無法正常運作，甚至冒出異物與惡臭。與住宿方聯絡後，對方表示隔天可以派人來修，但對方後來表示該問題無法當天解決。當晚回房時發現整個淋浴間都塞住，並且含有棕色的異物。而對方表示不願意退錢，也歡迎我投訴，只願意在我不方便的時候說可以當面談折扣。以至於我兩個晚上都無法洗澡，甚至不敢用房內的水龍頭，因為水有惡臭。強烈不建議有人住這裡，也希望Booking.com把這間房下架，謝謝。
rosa
Italy · Group of friends · January 2026
+La posizione Basta non avere pretese e accontentarsi di un posto dove dormire e fare una doccia
−La location è troppo datata, occorre rinnovare per giustificare il costo tutto sommato non alto ma per la location potrebbe essere più basso