Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 14 reviews.
Osma
Austria · Couple · December 2024
“Very Bad (!) would not recommend”
−Hello, I would like to address some issues we experienced during our stay, which have already been partially discussed. The heating system was not working, the remote control for the AC was broken, and the AC itself only provided cold air or circulated room air. Since we were forced to spend the first night outside, because we didnt get the Information on how to get inside the Apartment, it was especially important for us to have a warm room afterward. Under these conditions, our health suffered significantly, especially due to the lack of heating. When I initially raised these issues with the staff member, I was told that the situation was our own fault, which i found very rufe. After explaining that a basic part of customer service is to offer assistance and to remain polite, he finally offered to bring a replacement remote control in the afternoon. I then requested a refund, to which he agreed. However, I have yet to receive any receipt or confirmation that the refund has actually been processed. Unfortunately, these circumstances prevented us from enjoying our vacation. The exhaustion and additional health issues we faced due to the cold left us unable to enjoy my Birthday and
Uruci
Germany · Couple · September 2024
“Exceptional”
Glezzyl
Germany · Group of friends · December 2023
“Exceptional”
Efi
Greece · Couple · November 2023
“Pleasant”
+Was clean and near to metro station ( 10' on foot)or bus station and for coffee and food. Karin was very kind and helpful with us.
Alla
Portugal · Couple · November 2023
“Okay place for one night, but think twice”
+The photos are way better than the reality, but it was okay to stay for a night. It was warm (considering cold weather it was nice to stay in warm place). The lady who met us was nice and helpful.
−The location is far from everything. The transportation isn’t very comfortable. The neighbourhood is not very comfortable, seems like a bit unsafe to walk. And the worst part-the neighbours, they were making noise (loud noise like running, shouting, kids crying) until very late. We couldn’t rest both nights (luckily I had my ear plugs). It doesn’t worth the value, overpriced place considering the comfort level.
Vlad
Romania · Couple · November 2023
“Superb”
Diana
Romania · Couple · October 2023
“Exceptional”
Борис
Bulgaria · Couple · October 2023
“Very good”
+The location is fine, at first I thought it's far away from the center but to be honest it was really close since we were 5/6 minutes (depends on walking pace of course) from the subway station. It was very clean, the furniture is new, the tv is new and the AC is new. You have good restaurants close to the location.
−The WiFi is very, very bad it doesn't matter if it's the 2.4 or 5G it was turning off and on constantly, this also affects the TV since if you want to watch something online like (YouTube, Netflix, Disney plus etc) it will be bad qualify since the connection is not stable. There was no floor rag which is a minus, since we're entering the room with shoes and even if we take them off immediately after entering the the room we still need to clean after ourselves. We weren't informed that there will be construction workers at during our stay which was unpleasant since they were working early in the morning. The door before entering the facility was a big garage door which very hard to open since the door gets locked aftee 9pm, yes if you try to lock/unlock you will reach success with unlocking the door but this was also a minus. The bathroom and specially the shower area was very, very small and it was hard for us to shower in such a tiny area. Nevertheless the stay was good and some people wouldn't notice or flag the things we flag. But the property can do some upgrades for sure (for the shower area, the WiFi, the floor rag and the door for entering the facility.
Mateusz
Poland · Couple · August 2025
+Mieszkanie bardzo fajne, idealna baza wypadowa na Mediolan. Mieszkanie czyste, zadbane, dobrze wyposażone. Nawet mogę powiedzieć, że nadzwyczajnie dobrze wyposażone, ponieważ oprócz mydełek i ręczników mieliśmy również kawę, kawiarkę, sztućce, talerze.
Willinton Javier
Spain · Couple · August 2025
+Todo genial
−Todo estuvo bien