Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.
Mauro
Australia · Couple · October 2025
+Good location, 15 minute walk to main attractions.
−Over all good.
Melissa
Australia · Solo · September 2025
“Pleasant stay with a good location to main central area of Florence on foot.”
+A decent location with good facilities.
−It’s a little dated.
David
Australia · Group of friends · June 2025
“The host was very helpful with our requests, highly recommended”
+Location
−Stairs
Nynke
Australia · Group of friends · June 2025
“Pleasant”
+Location and the flat was very clean.
−Toilet in main bathroom didn’t flush well, and we couldn’t get the TV to work. Also the extra sofa bed would be ok for a child, but definitely not an adult
Anonymous
United States · Group of friends · June 2025
“Disappointing”
+Had my own room and landlord was nice
−When we first got to bologna staff didn’t know we were coming that day I don’t know why but when we arrived we couldn’t check in until 4 and apartment was dirty and mosquitoes were a big problem
Claire
United States · Solo · May 2025
“Wonderful apartment in the Heart of Florence”
+It was a fantastic stay! The apartment is extremely spacious; bright and sunny throughout the entire day. The kitchen has everything you need to cook for a family, I saved a lot of money by not eating in restaurants for every meal. The full service grocery store is a 15 minute walk from the apartment, and there are various smaller stores within a 2 minute walk to pick up water, wine, fruit, etc. if you are in a hurry. The apartment is a 3 minute walk to Piazza Santa Croce, a very hopping area, but somehow the small street the apartment is located on remains quiet, even on Friday and Saturday nights!! All major sites are within walking distance, but if you prefer to take a cab they are readily available There is a washing machine and large drying rack for laundry. Oh, and the water pressure was fantastic!!!!(extremely important to me) The owner and manager are lovely, helpful, and are there in a heartbeat if you need something.
−Nothing
Isidora
Denmark · Family · April 2025
“Spatious apartment with superb location”
+The location is really superb. It is in the old city, walking distance from Duomo. Surrounded by good restaurants. It is quite spatious and the kitchen is well equiped. Beatrice, owner’s assistant, was very nice and helpful. Our plane was delayed so we arrived around 00.30 and she was waiting for us without showing any sign of dissatisfaction.
−This is the old building where isolation is not very good meaning that very soon after heating is off the apartment ia getting cold (we stayed mid-March). For the same reason, you might hear your neighbour having a shower or the noise from the street (passers-by and delivery trucks).
Nitesh
United Kingdom · Group of friends · November 2024
“Nice apartment in good location”
+Very nice clean, spacious property. Great location and lots of eating/grocery options in the area. Well equipped. Host let us keep our bag in the apartment for a couple of hours after check-out.
−Going up stairs with luggage (luckily only on 2nd floor) - but this is common for the area. Wifi had lots of problems and we didn't have wifi for two days - this was a BIG problem for me as I needed to be on video calls which I had to then connect using mobile broadband. The property's power cuts out when we leave the apartment - this is VERY annoying if say I want to charge some devices in the apartment while I am out. Or if I want to leave my laptop on while I go out to do some sight seeing. NEVER ever experienced such a bad guest experience in my life while staying in an apartment. This made life very inconvenient for us.
Janet
Ireland · Solo · October 2024
“1 week in Florence”
+The location was very good, nice and mostly quiet. I chose this property mainly on location. I was visiting for a week to attend school and wanted to be close by. The only other choices of accommodation for that week were beds in dormitories which didn't suit. The apartment was really big and clean - Basic enough but had everything that you need. There's a laundry room if you need it and the kitchen was modern. Bedroom that I was in was facing main street The second bedroom was locked as I had booked for myself only.
−They could do with some blinds in kitchen area and bathroom. Lace curtains that don't cover all the window aren't sufficient. Blinds in bedroom don't come all the way down either and bed is facing windows of opposite apartments. Didn't feel comfortable with this being in the apartment on my own. Apartment was quite cold too and no access to heating. The TV didn't work at all in living/kitchen area or bedroom. This wasn't a huge deal but the excessive messaging back and forth about it on my first evening was all too much. They seemed more concerned in getting a picture of my passport than acknowledging the issue with the TV. I was initially supposed to be met on arrival (between 5-5.30pm) but then this changed to picking up keys in lock box - I honestly didn't mind this but because they needed a passport picture so desperately, check-in would have been a good time to get it, no? The owner then asked to come to the apartment to try and fix TV (thank you for trying) and when they couldn't we both left but then I was called to go back and they still couldn't fix. I appreciate that these things happen but maybe check that everything works before renting out the apartment? They offered f
Līga
Latvia · Couple · October 2024
“Superb”