Maya Pax

8.0Very good20 reviewsSee rooms

Apartment

Carr. Tulum-Carrillo Puerto, Tulum, QROO, 77780

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Concierge
Garden
Pets allowed

About this place

Outdoor Pool and Garden Views Indulge in relaxation by the outdoor pool or admire the serene garden views at Maya Pax. The perfect tranquil escape awaits you. Convenient Amenities Enjoy complimentary wireless internet access, express check-in, and professional concierge services. With multilingual staff and luggage storage available, we have your comfort in mind. Charming Guestrooms with Kitchens Experience the comfort of individually decorated guestrooms with fully equipped kitchens. Stay connected with complimentary Wi-Fi and unwind with daily housekeeping services. Book your stay at Maya Pax in central Tulum for a memorable getaway. Immerse yourself in the beauty of the surroundings and explore nearby attractions conveniently.

Choose your unit

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Double Room, Garden View 19 m²King bed	Sleeps 2	Show prices
Apartment, Pool View 70 m²Queen bed, 2 × Sofa bed	Sleeps 4	Show prices
Bungalow, Garden View 40 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Services

Concierge

Outdoor

Garden

General

Pets allowed

Location

Address
Carr. Tulum-Carrillo Puerto, Tulum, QROO, 77780, Mexico
1.8 km from the center of Tulum
Nearby landmarks
- Tulum4.9 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

8.020 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

Luiz Fernando
May 2019
10.0
“Recomendo, excelente custo benefício.”
+Staff super atencioso, prestativo. Nos forneceram mapas e dicas da região. O gerente nos forneceu seu telefone particular para contato. A 5 minutos de carro do centro de Tulum.
Verified traveler
May 2019
6.0
+El lugar muy acorde al estilo de la zona. No me gusto qye esta en una calle demasiado obscura sin pavimento ni anuncios para llegar al hotel. Muy escondidi a pezar de que es muy facil de llegar, ya cuando ubicas el lugar no ponen letreros para ubicarlos mas facil.
Verified traveler
Family · December 2018
10.0
+Wonderful staff. Great location and beautiful place
Verified traveler
November 2018
8.0
+This place is very nice! I am happy with what they were working with. The location is nicely outside of the major Tulum area. Parts to consider improvement is the parking lot has large holes filled with water that make it scary to drive your car through especially if you have a low car. Also it can be noisy at night. We had a bungalow and I think a bird lives on the roof. Besides these things the property itself is very beautiful and the people running the place are very nice.
Maria
May 2018
8.0
“A nice, quiet apartment on the edge of town”
+A nice, comfortable apartment on the edge of town, but within walking distance (10 - 15 minutes) of many bars and restaurants. We found the bedroom very comfortable with excellent air conditioning, and ceiling fans in the rest of the apartment. A well equipped kitchen if you wanted to cook for yourself (which we did). A nice pool. The only downside for us was not having any chairs (apart from the dining table and outside on the patio) to sit on inside.
Pat
February 2018
10.0
“Lovely spacious rooms. Could easily sleep six”
+Goid kitchen good beds. Large eating area. Entry was locked when we arrived at 9 p.m. had to ring for service. Staff reserved a cab for us for the next morning.
Verified traveler
January 2018
8.0
+Check in was difficult as the staff is only on site a few hours a day but it wasn’t too bad and we were able to check in within 30 minutes. Otherwise service was good. Bed was not that comfortable. They should buy new beds, sheets and blankets. I would have given five stars if that would have been better.
Brent
December 2017
2.0
“Choose something else”
+Bed was rock hard, A/C didn’t work, free bikes but not enough for every guest, suite was big and had a kitchen but we were told that grocery store was 20min away so you would have to take a cab. Pictures are deceiving of property grounds. No cushions on pool chairs looks very run down in person. Zero water pressure for shower. Took 10 min of shower running to get warm water. Left after first night to stay somewhere comfortable but came back two nights later but no staff working on Sunday’s to give us our keys. Called the number at the front but they said they couldn’t get them to us. HOW IS THIS A REAL HOTEL!? Manager wouldn’t give us any sort of refund even though we couldn’t get in to the place we paid for. Worst experience we have ever had travelling anywhere. STAY AWAY. Note: Diana was very sweet and helpful (front desk staff) but management needs to pick a different career or take a course in hospitality. Terrible.
Verified traveler
November 2017
8.0
“Nice, to most part.”
+Nice, spacious, clean apartments in serene compound. A little far by foot to town center. Had no hot water during my stay.
Roberto
September 2017
10.0
“Excellent Hotel and service”
+Everything is excellent, the service, the hospitality, the staff, the pool

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your unit

3 room types

Double Room, Garden View

Apartment, Pool View

Bungalow, Garden View

What this place offers

Internet

Parking

Transport

Services

Outdoor

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews