Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Gomez
United States · Solo · June 2026
“Terrible!”
−Never received confirmation of my room and how I would get the key and where. The day before our reservation date I sent yet another notification that I had still not received anything from them. As of today I have never heard from them . Very unprofessional establishment by whoever is running this business. I'm left with the impression that it might be a scam to get your credit card information.
Marilyn
United States · Solo · May 2026
“Decent stay due to the location, good for a short stay, but several issues with communication, and access impacted the e”
+Good location if you enjoy walking (about a 15-20min walk to malecon) easy to get in/out, close to beach
−They highly promote and encourage to use hammocks, but I was not able to access them and Hosts were not responsive when I reached out about it. There were occasional dead ants in the apartment that kept appearing, and on checkout day I was locked out at 8 a.m., before my scheduled checkout time, due to the door lock resetting.
Peter
Canada · Solo · February 2026
“Enjoyed my stay”
+Well cared for. Nice location ,well built
−Shower was difficult To control but did have hot water
Sylvia
Canada · Couple · January 2026
+Everything was great with a couple good restaurants steps away
−Actually I wasn't disappointed with anything
Diane
Canada · Couple · December 2025
“Convenient, clean and comfortable stay.”
+Comfortable and clean with everything we needed to base ourselves for a week. Nice area by the pool to hang out. The hosts were very responsive to any inquiries we had. The location felt very safe and was a five minute (six block) walk to the malecon. There was a nice pool area to hang out at.
−There was some street noise occasionally but honestly I think we would have found that anywhere as vendors went throughout neighbours advertising on loud speakers as they went. And cats and dogs we could occasionally hear during the night. But again, dogs and cats were quite visible throughout Progreso.
Ana
Canada · Couple · December 2025
“Very good stay. Would recommend to anyone coming to Progreso.”
+Good location, well maintained, good storage. Very comfortable.
−Hosts are not very responsive. Kitchen could be better equipped. Limited pots pans and utensils. My check out was flawless however my neighbours on the other units got locked out at check and almost lost their plane ; the door code changed right at 10am. Couldn't get a hold of hosts. They need to be more responsive. Washroom sink also clugged but not a big deal.
Ida
United States · Family · October 2025
“Just ok”
−The manager I called because we run out of drinking water and her answer was to take the big empty bottles to a supermarket and buy some more but I ama 71 years old woman with back problems and couldn’t lift the bottle the supermarket was about 3 blocks away Fortunately the cleaner lady came and called the water truck for us
Delgado
Mexico · Solo · October 2026
“Hogareño”
+El estudio está maravilloso, muy lindo!! Todo super funcional y de muy buen gusto. Muchas gracias, yo regreso.
Michelle
Mexico · Couple · September 2026
“Un 10 aniversario perfecto”
+Que haya la opcion de usar una hamaca, es una estancia muy cómoda, es nuestra segunda vez, volveremos a reservar para futuras ocasiones, nos gustó que ya no pasan tanto los traileres por la calle lateral.
−Todo fue de nuestro agrado, es un excelente lugar para vacacionar, por ese motivo voy a volver a reservar a futuro, todo excelente, sigan así
Alejandro Enrique
Mexico · Solo · August 2026
+El lugar es muy agradable, el espacio es bastante cómodo, cuenta con lo necesario para disfrutar tu estancia, cerca del lugar encuentras tiendas de servicio.