Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Guillermo
Spain · Couple · August 2026
“WORST renting experience of my life”
−We hated this apartment so much that we had to leave on the very first day and book another place for the rest of our stay in Lisbon. It was a truly terrible experience: * The apartment is very difficult to find, with little to no indication of how to get there. * The ceilings are extremely low. We could barely stand upright anywhere in the apartment. You couldn't even sit on the left side of the bed without risking hitting your head or hurting your back. * The entrance stairs are the steepest I have ever seen in my life and felt genuinely unsafe. But by far the worst part was the temperature inside the apartment. It was consistently 7-9°C hotter inside than outside, at any time of day, **even with the AC on**. The AC seemed to make the situation worse rather than cooling the apartment down. The heat was so extreme that we were genuinely concerned about getting heatstroke. We contacted the host about the temperature issue, but they did not provide any help or solution, leaving us to deal with unbearable conditions on our own. In the end, we had no choice but to leave and pay for another apartment. I strongly advise against booking this apartment, especially during the summer.
Jaimee
Australia · Solo · June 2026
+Good location, handy washing machine
−No wifi, no TV, no fan. Have to have windows open to help with the heat, but then mosquitoes eat you alive. Attempt to contact the property multiple times to have the wifi and fan fixed with no response. If you’re tall, I’d avoid staying here, the roof is very low.
Annie
Ireland · Solo · April 2026
+We liked the the amazing microwave and oven, the bathroom was clean, thrnlocation was amazing, the bed was comfy
−The ceiling was too low, the stairs to the room is very dangerous to climb, there was so many flies that got into the room from the opened window because it was so hot there, the flies bit us all night, we had to leave early to go to the airport because of this issue, we recommend the hosts gets a fly net so the flies can't get into the rooms for future visitors, the tv also does not work, other than that everything and the location was amazing
Suzanne
United Kingdom · Couple · October 2025
“Excellent location with great transport links and dining options. Stair situation complicated.”
+Amazing location and excellent transport links. We explored so many new places in Lisbon while based there. Lots of restaurant and supermarket options nearby. Apartment also has a folding table and chairs for if you want eat at home. Washing machine was super convenient. Sofa was comfortable.
−The bed and pillows were very uncomfortable. The fan was too noisy. We managed with the very steep stairs (think Dutch or cruise ship) but if I was alone there is no way I could get my suitcase safely up and down those. The internet didn’t work on the final 4 days, someone came but it wasn’t fixed - very inconvenient couldn’t book a Bolt to the airport without it.
pascal
France · Solo · September 2026
+proximité du centre et des transports
−escalier d'accès un peu raide, climatisation à revoir
Nerea
Spain · Couple · July 2026
+Sobre la localización, nos gustó mucho que estuviera tan cerca de la zona de LX Factory. En cuanto a la anfitriona, tuvimos que llamarla varias veces para saber como acceder al alojamiento ya que no teníamos ningún tipo de información, luego la entrada fue muy sencilla. En un principio estaba predispuesta a ayudarnos en todo, pero luego cuando le comunicamos un problema con el calor no tanto... tuvimos que apañarnos como pudimos por nuestros propios medios. La única solución que nos dio no funcionaba, y en su lugar, no vino a ayudarnos para hacer nuestra estancia agradable por lo que estábamos pagando. El apartamento, cómodo para una estancia reducida.
−Supuestamente dicho apartamento tenía AIRE ACONDICIONADO, pero...: hacia un calor excesivo (entendible en plena ola de calor), nos proporcionó un pingüino para usar en la habitación el cual enfriaba lo más mínimo, nada más cuando estabas justo delante y nos encontrábamos a unos 35 grados de temperatura tirando a lo bajo. Vimos que el posible problema de que no enfriara (es un espacio muy pequeño, por lo que era muy raro que hubiera TANTÍSIMO calor) era que el tuvo del pingüino estaba medio desencajado y según salía aire "frío", salía el triple caliente. En su lugar, la solución que nos dio fue sacar el tubo por la ventana, lo cual no funciono para nada y tuvimos que comprar un ventilador si no queríamos morir asfixiados... Si contáis con aire, ya no lo hagáis jajaja... La limpieza de la entrada y escaleras era penosa, no había directamente, estaba todo lleno de polvo, pelusas y telarañas. En el interior, aparentemente estaba bien, pero te parabas a mirar y habían muchos espacios sucios como el horno y malolientes... La nevera estaba apagada, tardó varias horas en comenzar a funcionar hasta que enfrió. La TV fuimos incapaces de encenderla.
Harry
Netherlands · Solo · June 2026
“Slecht”
−Eerste nacht geen airco of ventilator. weer nacht beter, maar 3e nacht geen helemaal geen water vanaf i i.g. 22:00 tot we 's morgens om 10:00 vertrokken naar een andere bestemming!! Ook was er gedurende ons verblijf geen wifi
Mariana
Portugal · Couple · May 2026
+Localização
−Falta de ar condicionado
Juana Paola
Italy · Solo · March 2026
“Per soggiorni brevi, ottimo! si trova in una zona piena di locali carinissimi”
Angulo
Spain · Couple · January 2026
“Peor es nada”
−La anfitriona no responde a tiempo. No es precisa en la ubicación. Al igual que en donde están los servicios. La primera noche pasamos frío porque no estaba la calefacción que se supone va en un armario de pared.