Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Fiona
United States · Family · October 2026
“Wonderful family stay in Lucca!”
+Beautiful traditional apartment in central Lucca, large and cozy equipped with everything we needed for our 4 day stay.
−One of the beds was not comfortable, the mattress needs to be replaced. But after putting a duvet on top, we slept well.
Holly
United Kingdom · Group of friends · August 2026
“Enjoyable stay in excellent location. The extreme heat and humidity made the limited air con and stairs an issue .”
+Central location . Comfortable
−77 stairs to appartment and no lift . Partial air conditioning , 1 bedroom and corridor outside other 2 bedrooms. Ideally would be in all bedrooms and kitchen. Fans provided which were good. It was 33 degrees and 80%humidity when we were there, would have been adequate at lower temperatures. Showers temperamental.
Nancy
United Kingdom · Couple · May 2026
“This is a very special apartment, and host took time to help us and chat.”
Abigail
Malta · Family · May 2026
−Too many stairs
Roberta
United Kingdom · Family · April 2026
“Perfect!”
+We loved the position of the apartment which is within the walls of Lucca, 15 minutes walk from the station. It is a lovely traditional flat which is very well equipped . From the windows you look out into the town, can just see the Guinigi tower with the tree from the kitchen window. It’s also very quiet and very spacious. you see bats and swifts swooping about in the evening. The position of Lucca is ideal, great for day trips to Florence (we came to see the Rothko exhibition) Montecatini, and easy from Pisa airport. A beautiful town, plenty to do and some fantastic places to eat. Margherita lives next door and is very helpful but not at all intrusive.
−Nothing …. we were very happy with everything, we knew about the stairs and this is a wonderful work out! I m 77 and managed them easily.
Margaret
Australia · Family · September 2025
+The accommodation was beautiful, set in a charming old building full of history. Our family of 6 had everything we could have needed. We were so close to everything. Excellent eateries, fantastic shopping and many tourist attractions. We were truly spoilt for choice. The accommodation was clean and beds were comfortable. The host Margherita is very helpful, but never intrusive. She responded promptly to any questions and provided great suggestions for local supermarkets and restaurants. The stairs leading to the gorgeous unit were well worth the effort and provided a great start to the day. Lucca is a magical place!
−No complaints.
Deni
United Kingdom · Family · July 2025
“Great location & host, not so great not being able to use the AC at night.”
+The apartment is very well located and makes it so easy to explore Lucca as well as to get to the train station to explore nearby towns. The host was very accommodating around our check in times. She also had some toys that our two boys could play with which was nice. The apartment is a good size, we had plenty of space to relax, cook and sleep.
−I completely missed the reviews that comment on the Air conditioning to available at night, If I had read them I would have chosen another property. The AC has an additional cost (15 euro per day) and I expected to be able to use it when we needed it which was in the evenings and at night - I only found out when reading the welcome booklet that we could not use the AC at night because the host who lives next door gets woken up. It was very hot in Lucca and even more so in the apartment (top floor so gets incredibly hot). There was one fan we could use and we are not used to 32/33C.
Cathi
New Zealand · Group of friends · June 2025
“Exceptional”
Jacqueline
United Kingdom · Family · May 2025
“Exceptional”
+Charming, spacious apartment which was well equipped. The host has made it into a lovely environment in which to spend time. Really enjoyed our stay there. Great central location.
−The stairs would be challenging for people with certain health problems. However, we are all 70+ and managed fine.
Giuseppe
Italy · Group of friends · August 2026
“Magico Soggiorno Estivo”
+Centralità all’interno delle mura storiche invidiabile, struttura ricca di ogni genere di necessità, anche l’aria condizionata impeccabile, una raritá da trovare all’interno di località storiche. Il fiore all’occhiello è l’host, la cara Margherita, una persona deliziosa e disponibile. Mi sento davvero di suggerire Lucca sui tetti, in particolare a gruppi di amici, per noi,che eravamo 7, è stata una seconda casa. Ci siamo stati in occasione del Lucca Summer Festival, ma è l’ideale anche per il Lucca Comics.
−Nulla di negativo da segnalare, giusto ricordarvi che l’interno delle Mura sono ZTL, dunque attrezzatevi se venite a visitare la città con l’auto.