Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Jessica
United Kingdom · Couple · February 2026
“Wouldn’t recommend”
+Location was beautiful when you left and walked down to relax on the beach.
−The main problem was it was super noisy. Also light floods into the room from the corridor (as there’s a window with small blind into the corridor).
Alexandra
Canada · Solo · January 2026
“Good”
+Good location, on the beach.
−No ventilation in the bathroom so appartment his very humid and smell humidity alot. No ventilation in the kitchen. Room will smell if you cook anything in the kitchen
Sadaf
Canada · Family · June 2025
“Very poor”
+It was ok the pics are deferent in the website , it’s a small room it wasn’t clean at all they don’t clean the place after each guest , it has no shower the room has roches , we had no fridge for 2 days the location is ok .
−I don’t recommend this place it’s not worth it for the money . Once you pay them don’t care about you they answer the questions for hours . I am so disappointed about the view of the room .
Liz
Mexico · Couple · June 2025
“BEAUTIFUL PLACE WITH THE BEST VIEW AND LOCATION IN CANCUN!”
+Tranquil Weekend Escape at Loua Boutique Studios. From the moment we arrived at Loua Boutique Studios, we felt as though we had stepped into a serene little dream. Tucked away in a quiet corner that somehow feels both secluded and connected, Loua is more than just a place to stay,it's a sanctuary. This boutique condo is super confy and has the perfect location in Cancun! We had the most beautiful sunset from our window, a real paradise. The studio has free access to the best amenities of the hotel, the pools, the gym, the lounges, the beach is there, just steps away from our room. We had the option to buy food from the cafeteria and to buy a day pass for the meals at the restaurant. The air conditioner worked perfectly! I was real surprised to read some less than perfect reviews, this is my second time staying here and I LOVE IT! We choose it because it has the perfect location and the amenities are great! We choose to stay at an Condo with all the extra amenities from the hotel. We know the hotel has extra rules, like the day pass, but we have the freedom to take the day pass some days, enjoy our freedom to eat in other places and also to visit other locations around Cancun. This
Zoltan
Hungary · Couple · May 2025
“Poor”
−The place was dirty, the sheets were old, worn out, and felt gross, one of the towels had a strange brown stain (you can imagine what it looked like), and the other towel had holes in it. The AC and for some reason, even the plastic plants smelled really bad. On top of that, the place is incredibly loud - don’t expect a good night’s sleep. :(
Jenny
United Kingdom · Group of friends · April 2025
“Host was not helpful. The accomodation was clean and had beach front.”
+It was nice having beach front and sun beds/ pool from the adjacent hotel.
−There was no hot running water to shower. The host gave very unclear instructions, she said the room was ready via text but the access code doesn’t activate until 3pm so not very helpful. We asked for airport transfer to be arranged and paid approx 700mxn peso before the day only to get picked up by the host & her daughter not by a cab company. She couldn’t help us with our luggage, we would’ve preferred a legit airport transfer company to pick us up and could help with baggage for that price. She was also late to pick us up even though we provided flight details. No hooks/ hangers in the accomodation to hang clothes.
Valentina
United Kingdom · Solo · April 2025
“Exceptional”
+This Airbnb is absolutely gorgeous. Highly recommend! It’s clean, comfortable, and the perfect place to relax. The host was super friendly too. Would definitely stay here again!
Mari-nadin
Netherlands · Couple · March 2025
“Fantastic place to be”
+Nice spacious room, very comfortable bed, shower, magnificent beach with a pool nearby. Fantastic view. Supermarket across the street.
−No regular cleaning and towel replacement. It would be nice if there were facilities for drying wet clothes in the room.
Oleg
United States · Couple · February 2025
“Pleasant”
Benjamin
Angola · Solo · February 2025
“Pleasant”
+Location
−1.- It is listed as having a 24-hour front desk, but it actually does not have front desk service at all. 2.- There was no one available at the place to provide any support to check in when I arrived. I called the venue phone number listed in the confirmation information, but no one answered. 2.- I requested an airport shuttle service a few days before arrival, but I got a late response asking if I still wanted the service: I had already arrived to Cancun and arranged a taxi by my own.