Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Han
Netherlands · Solo · November 2026
“The host has not responded to my complaint or my email. Booking.com has been equally unhelpful”
+**Misleading parking information and disappointing customer service** I booked Lomellini 1 in Genoa because private parking was advertised as available upon reservation to be booked before arrival. However, instead of providing private parking, I was directed to a public parking garage that was too low for my car. Another garage felt unsafe, and the only suitable alternative cost €40 per day. **The property claims to offer private parking, but no such parking space was ever shown to me, and I seriously question whether it even exists.** I booked in the morning and cancelled that same evening due to the parking situation. Despite cancelling within hours, my request for a full refund of €263 was refused, and the host kept the entire payment for three nights. I subsequently stayed at other accommodations in Genoa, Dorf Tirol and Dinkelsbühl, where parking was advertised and actually provided as expected. Booking.com also declined to resolve the issue, referring to the property's cancellation policy. **Advertising private parking without clearly explaining where it is located or whether it actually exists is misleading. Guests deserve accurate information and fair treatment.** an mail
−Booking a hotel with proper parking facilities is much cheaper than staying here and paying substantial additional parking fees. Based on my experience, I would not recommend leaving your car in the nearby parking areas, especially if you have valuables in your vehicle. I personally did not feel that these parking areas were safe.
Stephen
France · Solo · October 2026
“Lomellini One was perfectsly located, really clean, tidy, well appointed and the perfect choice if you are in Genova!”
+Very clean, tidy, spacious. Great location and very well priced. Don’t miss the amazing Pasticerria Cavo nearby. Perfect for breakfast and the amaretti are the best I have tasted!
Andrea
Italy · Solo · October 2025
“Super central, clean and spacious”
+The flat ia spacious, comfortable and spotlessly clean. It is perfect for those who are looking for a location in the heart of the historical centre of Genova. The staff is exceptionally kind and helpful.
−Lack of sound proofing from the adjacent apartment. Going out at night after 23:00h might be problematic in the surrounding area
angela
United States · Group of friends · September 2025
“Genoa is more than we could have imagined, love this region of Italy”
+This was a fantastic location in the heart of Port Genoa and Via Garibaldi .. super quaint and easy access to many sights. It is a little noisy at night but we weren’t bothered by it as it was a little expected being above shops, cafes and restaurants. We LOVED Genoa. The Apartment was spacious and the staff was super attentive and very responsive with any questions and minor needs we had. Would recommend and stay there again.
−The walls need to be re painted and I would recommend a backsplash in the kitchen. The bed in first bedroom was squeaky and would recommend softer pillows and 4 per bed.
Ombretta
Italy · Couple · October 2026
+Posizione vicina al centro storico stanza pulita e personale gentilissimo
−Un piccolo appunto sull’acqua della doccia o troppo calda o troppo fredda difficile da regolare
Julia
Germany · Family · October 2026
“Wir hatten eine gute Zeit!”
+Die Unterkunft ist gut ausgestattet und ist zentral gelegen! Der Check in verlief reibungslos und das Personal war freundlich und hilfsbereit!
−Die Einrichtung könnte etwas gemütlicher gestaltet werden!
Pierre
France · Group of friends · October 2025
+L'appartement est neuf et très propre. L'emplacement est très central, idéal pour une visite de la vieille ville.
−Les rideaux des chambres gagneraient à être plus opaques ou doublés pour mieux occulter les lumières de la rue la nuit.
Stefan
Germany · Couple · October 2025
“Alles top!”
+Zentrale Lage, sehr gute Ausstattung, freundlicher und unkomplizierter Check-in und Check- out.
Cointre
France · Family · October 2025
+L’emplacement
−La froideur de l’appartement
Damien
France · Solo · October 2025
+Très propre, suoe4 bien placé, très grand ..... super