Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Kim
United Kingdom · Couple · October 2026
+Lovely property well appointed and located. Light and airy.
−Sadly residents in the street outside the flat smoking weed at night which smelt inside the apartment.
Darren
United Kingdom · Couple · October 2026
“Excellent vale for money and well worth a stay.”
+Location, size and value for money.
−If you leave window open and a light sleeper, you can hear the door open message and door shutting. Unavoidable but resolved by closing window
Mary
Australia · Solo · September 2026
“Disappointing”
+The location and short distance to the ICC, restaurants etc was great. Kelly, the cleaner was really nice 😊
−The flat could be really nice, but it has some serious maintenance issues that need to be sorted. The floor in the kitchen area is spongy, swollen, & rising up in places from a leak somewhere in the kitchen. You can hardly open the door where the washing machine is kept If you use the rainfall shower head, the water doesn't go down the drain (blocked/slow), it goes all over the floor on to the mat . The skirting board near the shower is swollen and paint is coming off, showing this is a long standing issue. The toilet seat is too small and doesn't cover all the porcelain at the front, easily solved with a bigger seat. The beds don't (or didn't when we were there) have mattress protectors on. They were uncomfortable with the buttons pressing into your body, and less than hygienic. The carpets in both bedrooms had multiple stains & need replacing. And the internet was rubbish and kept dropping out, both on the laptop and the telly. If I'd actually been working whilst staying there, I would have been stuffed! I messaged the management company and let them know all this, but I heard nothing back, despite them (at least Jericho was) being excellent communicators beforehand. Very disappo
Rebecca
United Kingdom · Group of friends · April 2026
“Great location, modern and comfortable. Great value for money and ideal for a short weekend trip.”
Heather
Canada · Couple · March 2026
+We wanted to be within walking distance of the Utilita arena, and this place was great for that. Comfortable apartment and clear instructions to access.
−Would have appreciated having a hair dryer available to use.
Andrea
United Kingdom · Family · January 2026
“Excellent stay”
+The apartment is stunning and spotlessly clean. Has everything you could possibly need. Superb location, easy check in and check out instructions
−There was a parking restriction for the whole weekend which meant we couldn't park our car outside the apartment. It cost us £41 to park for 2 days
Ian
United Kingdom · Family · December 2025
“Good flat, but inventory were missing.”
+Clean flat located near to centre of Birmingham. Good facilities in general. Once worked out instructions to heating, etc.. flat was fairly enjoyable to stay in.
−Flat was very cold when we arrived with all the heating off. Warmed up after few hours, but I had been ill of recent, was not a warm welcome. No hair dryer found in apprtment. Rung up & told customer services who said one would be brought around, but never arrived. Saw was a later message to ring again from CS on subject, but too late & had to manage without. Also, no dish cloths or tea towels were provided. No oven gloves. Some items missing meant hard to enjoy the stay to full expectation.
Thatayaone
United Kingdom · Family · December 2025
+Comfortable beds and sofas. Kitchen well equipped.
−Not properly cleaned Dust, hair and debris on the floor Not enough towels for 3 guests.
Barry
United Kingdom · Group of friends · November 2025
“An exceptional apartment, with absolutely everything you'd need.”
+Location is just off the main strip of Broad Street, a 7 min walk to the ICC
−N/A
Caroline
United Kingdom · Family · September 2025
+The apartment was incredible, stylish , confatable, clean All the little extras to make your stay more convenient was amazing