Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Sally
Ireland · Group of friends · October 2026
“We stayed for 3 nights in this apartment, check in was smoth and our stay was comfortable, my only advice is that the be”
+Location was an added advantage to us as we needed to be in city center. The apartment was warm & comfortable despite a few things that the host needs to work on.
−The bed linen looks old & in one of the bedrooms the linen was not changed from a previous user so you could see the creases that it was used & pillow cases had visible dirty stains on. The carpets in the bedrooms needs a proper clean as they are visibly stained & looks dirty. One of the bedrooms has a window that couldn't close, we stayed on days that the weather was wet & windy. I communicated with the host & the cleaners came to change the linen, the lady also confirmed that the linen in one of the rooms were visibly dirty & creases & that they definitely weren't changed from the previous user but the host her name was Claire argued that they use some laundry services which also does linen for hospitals and that her husband was a doctor who could confirm that the linen in that hospital is cleaned properly, how that information was relevant to my concerns about the dirty linen that was on one of the beds I couldn't make sense of it. This particular lady was so rude and argumentative, hence the low score on the staff otherwise the lady who came to clean & replaced the linen was very apologetic and ensured that all we needed cleaned was done.
Anthony
United Kingdom · Group of friends · June 2026
“Perfect”
+Perfect all round
−3 bathrooms
Claire
United Kingdom · Group of friends · February 2026
“We loved our stay here & would definitely recommend to others.”
+Was very good location handy to walk to city centre & for all local transport. The property was very clean & spacious with modern bright decor.
−There should have been clear instructions inside on check out, how to leave apt rather than just say before. Would have liked the same pre arrival as didn’t like having to wait until just before arrival. Mattresses were uncomfortable, they were bit thin & springy. Perhaps a topper would help that could be removed & cleaned.
Becky
United Kingdom · Group of friends · January 2026
“Great stay can’t wait to come back again!”
+The living space and kitchen, bathrooms all excellent. Some minimal wear tear but really lovely space will be coming back again. Communication was really good and clear and the deposit came back very quickly
−Mattresses need an upgrade
Naomi
United Kingdom · Group of friends · December 2025
“Will definitely use again”
+Perfect location. Literally 5 minutes walk from Utilita arena and 15 minutes leisurely walk to centre. Well appointed. Comfortable. Warm and spacious
−The only criticism and this is being really picky!! would be there was no milk supplied - there was tea and coffee facilities but had to find shop before having a quick refresh.
Tina
United Kingdom · Family · November 2025
“Excellent stay, good location and perfect for our family group.”
+Great location, easy to walk into town centre, perfect for a group or family, very large communal living/ dinning area, lots of space and bathrooms for everyone. Plenty of towels very clean and basic condiments/ toiletries supplied.
−Could do with additional cutlery/ crockery only 2 wine glasses and six large dinner plates for a family of 7.
Sarah
United Kingdom · Group of friends · October 2025
“Great space for catching up with friends”
+Fantastic social space, it was perfect for catching up as a group. It was a safe location, with a view of the canal and quiet at night.
−The walk into the city centre in heels.
Mark
United Kingdom · Family · September 2025
+Fabulous apartment
−All great luxury apartment
Omayna
United Kingdom · Business trip · June 2025
“Bad”
−Stayed here for 2 nights for a wedding. The apartment overall is what you would expect for the price. There was some general wear and tear on the carpet when we checked in which we didn't think anything of at the time however upon checking out 4 days later we received notice of having to pay £490 to replace the carpet in one of the rooms for supposed black stains caused at the time of our stay that were so bad they could not even be removed with 'industrial cleaning equipment'. We were in Birmingham for a family wedding so did not even use the apartment for long and also carried no such thing that would cause such damage. The apartment is run by a management company whose T+C's will squeeze money out of you where possible, I would advise just saving yourself the undue stress and booking somewhere else.
Andrew
United Kingdom · Business trip · April 2025
“Good for someone visiting Birmingham for first time”
+Location was great 10 minute walk from centre of town and all that comes with that