Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 49 reviews.
Qio Hilda
Hong Kong SAR China · Solo · October 2026
9.0“I had a pleasant stay”
+The host is nice, easy to get in touch and quick responses
−The rooms are at top floor without elevator, so it’s not good to have heavy luggage
Janet
Australia · Solo · August 2026
9.0“A neat and tidy little bolt hole with easy access to the city centre and transport.”
+It was nice to have a little studio apartment to spread out and relax for a few days. Perfect for one person.
−It would have been helpful to have more crockery (eg dinner plate and side dish), another glass (only a wine glass and coffee mug provided), and a microwave as there was no way to heat meals other than stove top. It would have been nice to have a jug of water in the fridge as well as it was very hot. The stairwell needs attention as it was very dirty.
Val
Argentina · Solo · May 2026
2.0+Decorated with good taste, location was walking distance from attractions
−I honestly do not understand how a place can receive more than 10 reviews complaining about the pillows being “like rocks” or “tree trunks” and still not replace them. They clearly know about the issue and simply do not care. I ended up with neck pain and torticollis after sleeping there. When I asked about it, they told me they had already changed them, which was obviously not true. The amenities were ridiculously cheap. Tiny tiny sachets of soap and shampoo. I needed to ask for more. Completely unacceptable and miserly hospitality. Just one tiny garbage bag for 4 days stay. The building entrance and staircase were dirty. A nice decoration inside the apartment is not enough. The entrance, stairs and overall access to the property are also part of the guest experience. The cleaning lady knocked on my door 10 minutes before checkout time with a rude attitude, basically pushing me out. Because of the pressure and stress, I forgot a beautiful pajama I had brought with me. Never happened to me something like this. This place feels like people trying to “play hotel” without understanding what hospitality actually means. My advice: if you stay here, bring your own pillow unless you want
Patrycja
Poland · Solo · March 2026
10.0“Great staff”
+The communication with the staff is great, through the messages you can really see their effort and care. It's very nice
Anna
Italy · Solo · February 2026
8.0+The room had everything I needed for a weekend. Very quiet.
−The pillow was too hard
Krešimir
Czechia · Solo · January 2026
9.0“A modern and cosy studio with a great location and appropriate price for value.”
+Value for the price. Great location. Comfortable and cosy. Everything you need for a short-stay visit to Sofia.
−Thin walls means it can get noisy when all studios are busy. Shower drain had a strong smell.
watabe
Japan · Solo · January 2026
10.0+・The room is just so cute,I absolutely loved it. Watching the snow fall through the window was beautiful, and on sunny days, the blue sky looked amazing. This room made me fall in love with Sofia. ・It’s a cozy space, but it has everything you need, including a kitchenette and a good shower. I didn't feel any inconvenience at all. ・The communication was nice. When I struggled with how to use the stove, they replied to my message immediately and were very helpful. ・The Wi-Fi was excellent. I had no issues at all with Zoom calls or even uploading videos.
Lewis
United States · Solo · December 2025
10.0+This apartment is gorgeous. Its located very close to the bus & train station. Within walking distance of downtown & everything that this incredible city has to offer.
Guilherme
Portugal · Solo · December 2025
7.0+Very nice location close to metro and bus stations. Cozy ambience. Safe neighborhood. Very well equipped. Lovely staff.
−Building is old which affects plumbing
Pelayo
Spain · Solo · October 2026
10.0“Estancia para varios dias en Sofia”
+Perfecto. Bien ubicado, muy limpio y con todo lo necesario para varios días. la atención por parte de Stephane ha sido impecable.
−No hay nada negativo