Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
Pia
Denmark · Group of friends · January 2026
“This should not be rented out until it is clean and things repaired. We wrote the landlord when we stayed there, but got”
+A good large livingroom to enjoy Christmas
−The flat was not ready for renting. We were 5 people, trying to get in contact with the landlord to get help, but not possible. Towels were wet and we found 2 of them in a washingmachine. There were not enough chairs or cups and pots and pan dirty. The terraces were dirty and wet and the toiletseats broken, no bulb for bedlamps ( we bought some)
abdul
United Kingdom · Family · October 2025
“A distressing,False advertising, abusive and misleading experience that ruined our family holiday”
+Nothing at all - the experience was misleading ( advertised with “breakfast included” i did pay extra for breakfast , none was provided.,) stressful, and damaging for me and my family.” “Unfortunately, there was nothing to like. The booking was misrepresented and the way Booking.com handled my complaint was unacceptable.” The property failed to deliver the services promised, and Booking.com failed to protect us as customers.” Do not trust this property owner Hakim he repeatedly makes false and misleading statements about customers to cover his own failures. “There was absolutely nothing positive about this experience.” This apartment is 0 zero star. Anyone thinking to book Please avoid.
−Owner Hakim repeatedly lies to cover his failures. I as a customer personally booked and paid for my own airport transfers through another company because the owner Hakim's quote was unreasonably high. No cleaner or domestic service was provided throughout our 7-night stay despite repeated requests, so any mess was entirely due to the owner Hakim's failure to maintain the property, not ours. Terrible stay , property misrepresented, owner lied repeatedly, and no support from Booking.com. Read reviews before you book. Booking.com ignored all evidences. Avoid at all costs. Nothing was as promised: no breakfast, poor service, housekeeping was poor, and constant harassment from the property owner Hakim. Booking.com not only ignored my complaint but also accused me, the paying customer, of misconduct. My family was left distressed and I now have to take legal action. Do not trust this property owner Hakim he repeatedly makes false and misleading statements about customers to cover his own failures. This apartment is 0 zero star. Anyone thinking to book Please avoid.
Nina
Poland · Family · October 2025
“Warning! Very unpleasant experience - we had to leave the apartment the same evening.”
−Please be careful when booking this property. We had a very bad experience and were forced to leave the same evening and find another place to stay. The apartment had a terrible smell coming from the bathrooms - it was unbearable and made it impossible to use them. The place looked nothing like the photos, and there was air conditioning only in one room, even though it was advertised differently. The doors couldn’t close properly and were not sealed. It was a lot of hair in the cabinet. When we contacted the owner and sent him pictures, he insisted everything was fine and accused us of making things up. He had messaged us the day before about the check-in procedure and mentioned we’d get extra towels for the pool. Upon arrival, we were greeted by apartment caretakers who stayed with us for another 40 minutes - that’s when we found out there was no pool at all. The owner was not on site and became very unpleasant in messages. First, he said the pool hadn’t existed for months. Then he said it was only for children. He demanded we send proof that the pool was mentioned on Booking.com - and after our conversation, he began removing those references from the listing. He offered us anoth
Ahmed
United Kingdom · Family · August 2025
+Very very pleased with the hospitality Hakim and Mariam provided, the house was clean, tidy and was made to feel like a home away from home. There was building works being done - but never bothered us as a family. There was no issues with dust or noise, as it would be early after of building works and finished around 4pm. Any issues we had or required help with anything - Hakim went out of his way to help, he is there when you need him, and his place is family orientated. Everthing was local and easy to get to - Would def recommend your booking/Stay at this residence. Will be booking with Hakim again on our next visit
sattar
United Kingdom · Group of friends · July 2025
+The apartment is well located innthebheart of Gueliz with plenty of amenities at your doorstep. We met with the owner who was very kind and helpful. The apartment provided all the necessities.
−The apartment has air-conditioning innthe master bedroom with the en suite and also has air con in the main living area. The 2 additional bedroom did not have air-conditioning, still managed to sleep okay but maybe a fan or something would assist.
Ali
United Kingdom · Family · April 2025
“Great for family bonding!”
+The property is located in very nice area close to Marrakech Medina 15 mins walk - the neighbourhood is great. Property itself is nice and very clean. Mr Hakim is a great host available 24/7, he provided us with lots of food for breakfast (very generous). The apartment itself has plenty of things for activities / my daughter kept herself occupied with piano. The apartment is ideal for families spending good time together.
−There is a building work going on to the next building resulting in dust rubbles coming through terrace of this apartment - practically you can’t use that side of the terrace and swimming pool is fitted in this area. Mr Hakim is very kind and send technician to get the pool clean and refilled for us but in few hours all the sand was throwing in the pool. We had to say tough luck next time. Other than this - everything was wonderful.
Radouane
France · Group of friends · October 2026
+Rien!!! A fuir de toute urgence le logement était SALE ! Les photos n'ont rien a voir avec la réalité La personne est malhonnête nous sommes sorti au bout de 5min tellement l'odeur était horrible. Et AUCUN remboursement alors que nous sommes sorti du logement sur place
−Écœurant sauvez vous. Tout est sale.
Omar
Morocco · Group of friends · May 2026
“Bien”
+Propre
−Equipment
LUCIE
France · Group of friends · May 2026
“Hôte au top, gentil serviable et très à l’écoute. Je recommande +++++++”
+Très bien équipé et bien situé dans la nouvelle ville avec toutes les commodités aux alentours
−La décharge à ciel ouvert à côté de la résidence.
Fatimezzhra
Morocco · Solo · January 2026
+Situation en plein centre ville Petit dej Msemen et Baghrir Spacieux confortable agréable