Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
Angela
United States · Group of friends · October 2025
“Quiet and comfortable near Accademia (David)”
+Mirko met us, gave us the keys, and showed us the apartment. The location was on a quiet street and still walkable to all major sites in Florence. The apartment was clean, tidy, quiet, and comfortable. The wifi worked well. The a/c was appreciated. Mirko was very helpful and responsive, but the main office was slower to respond to What's App (over an hour). If you plan to use a taxi to get to the airport or train station, download the app (AppTaxi) before going to Italy. Our eSim wouldn't let us make calls or texts and we couldn't authenticate the app, and we were not able to call a taxi. The apt is on the 2nd floor, up two steep stairwells. We managed ok, but if you have mobility issues, just be aware of the steep stairs.
−It would have been helpful to have a few more things for comfort - a booklet that explained things about the apartment (how to turn on the stairwell lights, how to use the washer, etc.), map/location of basic conveniences (pharmacy, groceries, etc.), and a warning about mosquitos. I killed about 4 mosquitoes and was bitten multiple times by mosquitoes and a spider in my bed. A week later, my hand is still itching from the spider bite. Bathrooms had two rolls of toilet paper, shampoo and soap. It would have been helpful to have a roll of paper towels in the kitchen and a fly swatter. The shower was clogged and the drain backed up while showering (yuck), and a bad smell came from all the drains (it was an old building). The a/c was very loud, took a long time to cool down the rooms, and the filters were all caked in dust...but they worked!
+Shower was filled with mold. We had problems with the parking and could not get a hold of the staff. In order to access the city center by car you need a ZTL license which we only found out 30min prior to check in, and usually hotels handle this for you but in this case the property did want to manage this. We ended up getting a fine because the property did not want to register our plate number through the ZTL system.
Ilan
Australia · Family · September 2025
“Good location but lacks comfort”
+Very good location
−Poor bedding Had to purchase cleaning sponges to clean Couch uncomfortable 2nd bed very poor Stairs to apartment challenging for some
Verified traveler
August 2025
+Amazing place. The appartment was great, spacious and close to all we needed. There was a wonderful all organic restaurant near by.
Alice
Australia · Couple · August 2025
“Had a lovely time will recommend to friends”
+Fabulous location and lovely apartment
Carmen
Colombia · Family · July 2025
+It was a great space and very comfortable. The location was perfect. We traveled with an 18 month old and it worked really well with a small child.
Nick
Australia · Group of friends · June 2025
“Good”
Jessica
Family · June 2025
+This apartment was a great place for our family or 5 to stay. It was spacious, clean, and comfortable. It was near a bus stop but also walkable to the city center. The host was able to accommodate an early check-in, and someone came to give us the keys and show us a few things. It's on the third floor, but that wasn't a problem for us.
Tamar
Georgia · Group of friends · May 2025
“Very good”
+A lovely apartment on a quiet street. Keep in mind the steep stairs when booking , it's difficult to carry luggage up. It's very good for 4 people. We were five, and the fifth person slept on a fold-out chair without a mattress, which was definitely not comfortable.
−The fifth person needs a separate sleeping arrangement, as well as a blanket.
+Clean, updated, spacious and comfortable accommodations. Wonderful responsive host!