Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 44 reviews.
SEBONGILE
South Africa · Group of friends · October 2026
+The view was gorgeous, I enjoyed how spacious the rooms were and how easy it was to manoeuvre around the place. I especially loved how beautiful the bathrooms were, and the couches were very comfortable. I liked the balcony and how it had an easy access to the ocean and swimming pool.
Rennie
South Africa · Couple · June 2026
“The apartment was lovely but definitely needs an upgrade , it had everything you needed , plenty of white towels , even”
+The location was perfect , the unit was very neat n clean and had everything you needed for your stay . The restaurants were close . Canal walk shopping centre was just over 2km up the rd . There was plenty of transport . Our host was very friendly and absolutely helpful . We will be back soon .
−The unit definitely needs to be upgraded . There was nothing pretty or had a feeling of a holiday home . The grouting in the bathroom by the shower was very old and grubby, but was kept neat n clean . The duvet inner kept coming out . The carpets need to taken out , new ones put in or tiled.
natasha
South Africa · Family · April 2026
“Location is convenient - Very Basic Apartment.”
+Albert was great at check in and check out. Reception guards were friendly.
−The overall lightning is very poor making it dull, dark in the living area. WiFi is weak! Lacking kitchen utensils. Kitchen could do with a deep clean.
Paulos
South Africa · Solo · April 2026
+The Host was so kind and explained everything we needed to know
−I cannot remember anything
Leuven
South Africa · Group of friends · March 2026
“Good but could have been Exceptional”
+It was well located and neat and tidy.
−No soap/hand wash was provided in the bathrooms. Maybe supply an additional toilet roll to allow guests to purchase more. Provide table mats and coasters to protect the furniture from food and drink. No basic condiments were made available, eg. Salt,pepper, oil, etc An airfryer would be extremely useful in the unit considering most guests would either be going out for meals or having takeaway.
Sibongile
South Africa · Couple · January 2026
“Decent. Renovation needed to bring life and light to the apartment.WiFi signal extender also a need.”
+The location is the best thing about this property. Being so close to the beach. Staff around the building was also very friendly.
−The apartment does not have good lighting by design, making it dull. A revamp would do it justice. The place also has little to no network coverage. There is WiFi, but it also only work depending on where you are in the apartment. I complained about poor WiFi coverage in the 2nd bedroom but was just told to unplug and plug the cable. The WiFi problem will be solved by a WiFi signal extender, which doesn't cost anything above R500. Being on holiday far away from loved ones while having no network is a terrible experience. Multiple reviews have pointed this out and it seems to be ignored. Get a WiFi signal extender as a permanent solution to the WiFi issue.
Shervina
South Africa · Family · January 2026
+most amenities
Nolwazi
South Africa · Group of friends · January 2026
+The proximity to the beach was a plus. The apartment was spacious and had all the necessities. The pictures advertised represented exactly what we saw when we got there.
−The pool was dirty and we couldn't use it.
Kiangi
South Africa · Solo · January 2026
+It was a last minute booking and the excitement of the host after he booked me was what captured me. The tranquility of the place. He attention to his guests. He kept asking me my whereabouts which assisted. He was so kind. I loved the apartment as it was so homely. Everything I needed was available and very clean. And oh it's also an easy access to the Lagoon Beach Hotel which allowed us to move freely to the beach and the heated swimming pools and the restaurants. Everything was amazing.
−Nothing absolutely nothing
Gontse
South Africa · Group of friends · October 2025
−I use the bath tub instead of the shower but now there was no cleaning products