Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Sagin
United Kingdom · Group of friends · January 2026
+The view from the balcony and the garden. Some staff were nice and helpful.
−We stayed at Konouz Palace as a group of 40 people, booking 5 villas (8 guests per villa), as the property was advertised to accommodate this number. Unfortunately, the accommodation did not fully meet expectations and differed from the description on Booking.com. During our stay, we experienced maintenance issues across several villas. These included water leaking from ceilings, with water from bathrooms reaching bedrooms. We reported this at the time, but the issues were not resolved. In one villa, the bathroom had no running water, which made it unusable. We also experienced several power blackouts during our stay. There were electrical issues, with some plug sockets not working and wall switches that did not appear safe, particularly concerning given the water and power problems. In terms of amenities, there were only 20 towels provided for 40 guests, and although we requested more from the first day, they were only received on the last day. No toiletries such as hand wash, body wash, or shampoo were provided. Wi-Fi was not available in all villas, despite being advertised. Security and comfort could be improved. The back doors did not have keys, even after requesting them, whi
Aneeka
United Kingdom · Couple · January 2026
“A little gem with some issues”
+House itself is stunning and lovely, it's in a gated community so is very safe and has security guards there all the time. The security guards who worked the night shift we amazing and very helpful. It was stunning and a clean community. I felt very safe staying there
−Kitchen could do with more utensils, and the cleanliness could have been better, there was visible stains on the sofa and rugs and the floor hadn't been sweeped properly. One toilet downstairs had a leak so you had to turn off the water from the tap, we had to find that out ourselves. For the amount you pay I would have expected basic necessities such as shampoo and shower gel in the bathrooms. When we stayed the house next door had some wedding or a party going on and I'm not joking when I say music was playing for 36 hours straight all through the night which ruined a night of sleep. The biggest issue was access to the community itself. You have to go through some backwards mud roads that are not really roads at all and they are very difficult to drive on, taxi drivers were being very funny about taking us back there and overcharging massively for driving on those roads, also be aware it's literally in the middle of nowhere. Food delivery apps don't deliver out there either
Svetoslav
Bulgaria · Group of friends · June 2025
“Bad”
+Nothing
−If you value your sanity, heed this warning: this property is stranded in the absolute middle of nowhere,a barren wasteland where hope goes to die. Escape is impossible without a taxi, and if you dare to book one through reception, prepare to be extorted for hundreds of euros, only to be left waiting, abandoned, as your ride arrives late,if it arrives at all. The facilities? A nightmare. Filth everywhere, as if cleanliness is a foreign concept here. There isn’t a single restaurant in sight. Not one. Your only option for food is a tiny, overpriced shop inside the complex, where nothing is labeled and the eggs,yes, the eggs,are left out, unrefrigerated, like some twisted experiment. And as if that weren’t enough, when I asked for an invoice (multiple times!), I was met with nothing but empty promises and blank stares. It’s as if accountability simply doesn’t exist here. For the sake of your wallet, your health, and your peace of mind: STAY AWAY!
William
France · Group of friends · April 2025
“Good for a few days”
+Calm, isolated and clean overall
−We had no warm water for two days, we had soo maany people trespassing our property and walking around in our garden for no reasons
Ilias
Morocco · Couple · April 2025
“Not a family place”
+Location is good, 20/25minutes from city centre
−Noise and loud music all night from neighboring properties (from the same complex), responsible staff didn’t do much about it .. Villa poorly furnished
+It is a luxury villa, very large, I would say about 5k sq feet. My kids had their own rooms, with TVs and large bathrooms. Their is a nice infinity pool, and an area for walks. It is about 22 minutes by car to the center of the city. The place exceeded my expectations. Very clean, beautiful propert.
Abdi
United Kingdom · Family · January 2025
“Superb”
+Great villa, nice quiet location, not far from the city (15-20 minute drive). I've been to Marrakech before and usually stay at a riad, but this time we brought the children and wanted a much larger place, away from the hustle and bustle of the city but still close enough. Mandar Atlas ticked all the boxes: Ali and the team were very welcoming.
Hans
Netherlands · Group of friends · January 2025
“Nice stay”
+Very responsive host. Very much space in the house and a big garden. Safe place to stay.
−The quality of used materials in the house is quite poor. Barely hot water when using the shower. Not much kitchen equipment.
Susan
Ireland · Group of friends · November 2024
“A beautiful oasis”
+Mandar Atlas was a beautiful oasis. A little out from the city center but that's what we were looking for. The villa was big and nicely decorated. The rooms were very clean. We got 2 villas beside each other and were easily able to go between the 2. The staff were also very helpful with booking taxis and recommendations for local spots.
−nothing
Viktorija
Ireland · Group of friends · October 2024
“Amazing, fantastic, phenomenal”
+The villas were amazing, very spacious and very well looked after. We came as a large party taking up 2 villas due to a wedding near by. The villas had all of the necessary comforts and more.
−Some taxi drivers did not know the location. But this was an easy fix for anyone with Google maps.