Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 34 reviews.
Yulia
Indonesia · Family · February 2026
9.0“Amazing”
+Quiet, strategic location, very close to malls, supermarkets, the city center, and Santa Village. Complete facilities, suitable for families, clean and tidy. If I go to Rovaniemi again, I will stay here again.
Mick
Ireland · Family · January 2026
9.0+House was spacious and lovely location. 10 mins walk to train station
−The house has a lock box and was able to lock up and leave key in there when leaving. Would have preferred to have colelcted key from lock box after arriving in city in first place rather than having to go and collect it from hotel reception first. We were a family of 5 and had to make two taxi journeys, one to hotel reception, and then a 2nd one to the apartment 2klms away. It would've been so much easier to just go straight to apartments, especially with 3 youmg kids. Other than that everything was perfect and we loved our stay
Vlad
United Kingdom · Family · January 2026
8.0+Overall ok, location, size of house, equipment
−Lights
Anita
United Kingdom · Family · January 2026
8.0“Very cosy recommend for a family”
+Very very spacious Drinks in fridge on arrival Beds made Heating on
−Not enough accessories in the kitchen and it states bbq but didn’t have when we arrived
Cynna
Singapore · Family · January 2026
10.0“Cozy apartment with quiet and nice neighborhood”
+Nice apartment, spacious. Big yard to play with snow
−From key collection to the apartment, take abt 10min uber ride. Not walkable with heavy luggage in snow
Raymond
Singapore · Family · December 2025
5.0+Very spacious
−This check-in process is absolutely ridiculous and unacceptable. We were forced to go into town just to collect the key, causing serious inconvenience. There are seven of us, including children, and we had to walk to town to get the key and then walk another 2.7 km to the hotel. This is exhausting and completely unreasonable. The female staff member was extremely lazy, unprofessional, and unhelpful. When I asked about luggage storage, she answered impatiently and with clear annoyance. At that time, she was chatting casually in the restaurant instead of being at the reception desk doing her job. This level of service is unacceptable and ruined our arrival experience. I would not recommend this place to families or anyone traveling with luggage.
Sumit
Denmark · Family · December 2025
8.0+Area to the apartment was nice
Kiara
Australia · Family · December 2025
7.0“Spacious holiday home in Rovaniemi”
+Very spacious holiday home, with a big kitchen, two toilets and private parking. Great for self catering. Plenty of wardrobes and space for luggage and hanging winter jackets.
−It wasn’t particularly clean. Dust in bedrooms, shower needs a scrub. No tea towels in kitchen. No info on how to connect wifi. It could have done with a house guide with that sort of info.
Veikka
Finland · Group of friends · November 2026
9.0“Pääpiirteittäin hinta/laatu suhteeltaan erinomainen paikka.”
+Tilava, siisti ja viihtyisä huoneisto rauhallisella paikalla, kuitenkin kohtuu lähellä palveluita.
−Toinen vessanpönttö jäi helposti vuotamaan jos painike jäi huonoon asentoon. Olohuoneen seinältä oli vähän listaa irronnut.
Dubravka Jakupec
Croatia · Family · October 2026
10.0+Udobno, toplo, čisto