Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 41 reviews.
Victoria
Israel · Couple · October 2026
10.0“Superb ! The apartment is very comfortable !”
+The apartment is very comfortable and features a fully equipped kitchen. It boasts an excellent location, close to the historic center and the Teatro Massimo. The host, Ugo, helped arrange a late-night airport transfer and assisted with several other requests; he was very pleasant and welcoming.
Antonio
Canada · Couple · October 2026
1.0“Do Not Stay Here!!!”
+Nothing.
−This apartment was not safe and had multiple issues during our stay. The shower head was not fixed to the wall and while taking a shower, it fell on my partner's head first and then it knocked down a heavy ceramic soap dispenser from the shelf which then dropped on her foot, causing a hematoma and displacement of the bone in her toe. We contacted the owner to let him know of this incident whom admitted to have been aware of the loose shower head but that he didn't have time to fix it because "with people coming and going everyday, I don't have the time to fix it." We then contacted Booking to ask for a refund because this incident not only caused pain and suffering but it prevented us from enjoying the rest of our vacation due to lack of mobility. Booking indicated that the owner requested a medical report for his insurance. We went to the nearest medical clinic to see a doctor and get X-rays which we paid for out of pocket. Once we submitted this documention, the owner indicated that this was not good enough for his insurance and that we needed to go to the hospital emergency by ambulance. This seems a very strange request as a medical report from a doctor is valid, regardless of
Marlene
Canada · Couple · May 2026
9.0“Very nice flat in a quiet building.”
+Loved the location and elevator. Lovely historic building with modern conveniences. The bathroom view overlooking a garden of trees was a really nice break from city views.
−The knives were dull and I would have appreciated having a dish towel to dry my dishes.
JG
South Africa · Solo · May 2026
8.0+Location, comfort. Super grateful that they accommodated my very late check in.
−WiFi was not very good.
Airi
Finland · Couple · March 2026
10.0“Onnistunut kulttuuriloma.”
+Loistosijainti, ooppera, nukketeatterit, museot kävelyetäisyydellä. Omistaja vastasi kysymyksiin nopeasti sähköpostitse tai puhelinviestein. Todella turvallinen huoneisto kolmen lukittavan oven takana. Plussana vielä concierge, talonmies!
fff
Italy · Couple · March 2026
7.0+Il palazzo e la posizione. Bella anche la ristrutturazione e l'ampiezza delle stanze
−Pulizia e manutenzione. Il bagno soprattutto. Il divano sporco.
Luciana
Italy · Couple · February 2026
8.0+Siamo andati x lavoro, siamo stati bene palazzo signorile con portiere Il Sig Ugo molto gentile premuroso e disponibile alle esigenze ci ha assistito subito
−La casa è molto carina e funzionale solo manca di manutenzione basta poco x essere perfetta
Albino
Italy · Couple · October 2025
4.0−Camera da letto divisa da una paretina dal bagno e "salotto" con TV dell'atra "suite". Praticamente eravamo nella stessa stanza!
silvia
Italy · Solo · October 2025
10.0“Ottima posizione”
+Posizione perfetta per andare in centro a piedi e per raggiungere i mezzi, appartamento in palazzina ordinata e tranquilla
Ali Can
Türkiye · Family · September 2025
9.0+Konumu , Güvenli, Bakımlı