Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 16 reviews.
Nathan
New Zealand · Couple · March 2026
9.0“Great stay overall”
+The location was amazing. The cabin it also awesome.
−The bed covers were quite small, so I often woke up with really cold feet. The bath towels were also tiny and seemed worn as they were really thin.
JEREMY
Singapore · Family · January 2026
9.0+Mark the host was great! The cabin was super clean and cozy and had great amenities!
−Slightly away from the town and Will have to drive. But makes the stay more serene and quiet.
Trang
Singapore · Family · January 2026
9.0“Lovely stay and enjoy the cabin very much!”
+Kitagi Cabin is a lovely and cozy place. We love it. It’s close to Echoland, where all the restaurants are. Mark is a nice and helpful host.
−None
Theresa
Australia · Family · December 2025
9.0“We had an amazing stay in Hakuba making beautiful memories. Mark was an exceptional host who knows everything about Haku”
+The cabin has lots of space for a family of 4 (with 2 teenage kids). The location is peaceful and quiet compared to the busy streets of “down town” Hakuba. The garage for our hire car was excellent especially after the 50cm of snow - we didn’t need to dig out the car.
Travis
Australia · Couple · December 2025
10.0“Mark was helpful; the snow was a dream.”
+Mark was helpful; the snow was a dream. Mark was helpful; the snow was a dream. Mark was helpful; the snow was a dream.
−Mark was helpful; the snow was a dream. Mark was helpful; the snow was a dream. Mark was helpful; the snow was a dream.
Han
Singapore · Family · March 2025
10.0“Amazing cabin tucked in a magical village in Hakuba”
+The cabin was perfect for a family with 2 kids. The kids had a lot of fun playing with snow in the backyard. The facilities were also complete with all the cooking wares and utensils you need so you didn't really need to go to restaurants during the off season. Everything was a 15 mind drive away - the ski resort, the supermarket and restaurants.
−You'll need a car in order to stay here since it's pretty isolated. Otherwise everything else was perfect!
Jasmyn
Australia · Group of friends · February 2025
8.0“Very good”
Chun
Singapore · Group of friends · February 2025
10.0“Exceptional”
+Quiet location near happo one and most locations, nice sheltered parking that keeps most of the snow away from your car, and a very cosy house with all the essentials that you need, a great stay overall
Daelle
Australia · Group of friends · February 2025
9.0“The perfect cabin for a Winter trip. Warm and cosy, it felt like home!”
+The property was gorgeous and cosy. Perfect for a winter stay. Warm and comfy, had everything that we needed.
Jiajie
Australia · Family · February 2025
10.0“Great”
+The host, Mark, was very warm and helpful. The snowfall in January was heavy, and Mark cleared the snow around the house every day. The accommodation environment was excellent,quiet and comfortable. The kitchen was fully equipped. Initially, I only booked a five-night stay, but after checking in, I wanted to extend my stay for two more nights. Unfortunately, Booking.com showed that it was fully booked. Next time I visit Hakuba Village, I will definitely book this house again.
−nothing