Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 68 reviews.
Amy
United Kingdom · Solo · January 2026
“Cosy, relaxing escape perfect for exploring beautiful Conwy”
+Super cosy cottage, perfect for a relaxing break. Excellent location, 5 min walk from the train station and close to everything in Conwy. Very comfy bed and pillows and being tucked away on a quiet street it was perfect for great nights sleep.
−Communication about the key box code. I had to phone as I'd not recieved a reply to messages through booking.com However after that communication was great and responsive. There are two properties with number 5 on the same street, so that was confusing and might be worth highlighting to other guests.
Louise
United Kingdom · Couple · January 2026
“Overall, we really enjoyed our stay. It was just a shame we had to clean things.”
+Great location, cottage was nice and cosy.
−The shower had wasn’t attached to the holder so you had to hold it to have a shower, the rain shower above didn’t work we had to take the shower head off and put it into soak to clean it as it was dirty. When we arrived, it was clear that somebody had made toast as it was crumbs all over the worktop within the kitchen around the toaster.
Rebecca
United Kingdom · Couple · November 2025
“I’m sure we would have loved the property…if had not been double booked by Booking.com!!! :(”
+Despite having booked and received confirmation, an hour before we were due to arrive we had notification that the property had been double booked by Booking.com and the owner had no knowledge of our booking. The owner was lovely and tried to contact Booking.com but to no avail.
−We received no compensation for the error on Booking.com system and my emails were poorly responded to. Disappointed with the customer service I received.
Anne
United Kingdom · Couple · September 2025
“Great cottage, great location.”
+Just the right size
−The bathroom needs a new shower, and needs a new kettle, and the kitchen tap needs replacing.
Charles
United States · Couple · September 2025
“Terrific two days. Wish we could stay longer.”
+Very cute with lots of capacity in 2 small floors. Gas heating stove! Tv. Sweet coffee! Historic street. Near castle wall. Back yard. Laundry. Dishwasher!
−Shower head hard to use. Doors seem to require key on inside.
Clare
United Kingdom · Couple · September 2025
“Do not recommend”
+Location
−The cottage had not been cleaned, there was no milk or welcome note. The overhead shower does not work and the other you have to hold it yourself, not ideal. TV in the bedroom doesn't work.
Sophie
United Kingdom · Couple · September 2025
“Great location, parking available and very comfortable”
+Really comfy bed, lovely hot shower, kitchen well stocked appliances for everything needed to cook, everything very easy to use! The extra things for dogs was a great touch - a gate for the door, sofa covers, bowl and mat. Will for sure keep in the saved for future Conwy visits!
−We tried to put the heating on to dry some towels from the beach and it didn’t seem to come on, we have the same Nest heating system so unsure why! Everything else was 10/10
Lisa
United Kingdom · Couple · August 2025
“Cottage was very clean and comfortable. It had all the amenities needed with a few extra touches”
+Really clean and conveniently located to explore conwy and surrounding areas
−It wasn’t a dislike as such, just difficult to find a car parking space on the street at times
Maria
United Kingdom · Couple · August 2025
“The Cottage itself is nice. The stairs are extremely steep and could be an issue. The toilet is very small and will be d”
+Pretty Cottage
−Location is extremely difficult to park if you had a large car impossible unfortunately there are two number fives in that street so if you have any kind of delivery, you will have to state the name of the Cottage otherwise the other number five will get your delivery
hayley
United Kingdom · Couple · August 2025
“Beautiful stay”
+We had a wonderful stay at this beautiful cottage. It was everything we needed for the weekend. comfortable, well-equipped, and full of charm. The hosts provided plenty of helpful information leaflets and there were so many lovely places to visit nearby, which made exploring the area really easy. We couldn’t have asked for a better spot and would happily return!
−The only small downside were previous people had damaged the bedroom carpet so there were a smell which I bought a plug in airfreshener for and we couldn't quite figure out the dishwasher and there was no toilet roll provided but quick stop at a local shop fixed that and doesn't take away from the beautiful stay we had