Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Alan
United Kingdom · Group of friends · August 2026
“Would recommend”
+Great location. , clean and tidy , price was reasonable
−Stairs to Top floor , and finding the property was a little tricky
Nyree
United Kingdom · Couple · August 2026
“Great location, nice apartment.”
+Amazing location perfect for shops, restaurants and bars.
−Noise from ‘fair ground’ outside. Beds a bit soft. Cleaning not up to scratch .
Nall
United Kingdom · Couple · June 2026
“PERFECT”
+LOCATION
−FRIDGE DOOR
Lee
United Kingdom · Group of friends · May 2026
“Excellent apartment, excellent location.”
+Property is well located away from bars. A lot of other apartments in York can be loud on certain nights. Property is very secure. It is also spacious. We went with my brother and sister in law and never felt like we were in each others way.
−Some of the amenities were w a little low in quantity. A coffee machine is provided but only the 4 pods. Fine for 1 night get but if you are staying a few they don’t last long. The second bedroom is a little snug, and with the bed against the wall it meant we had to be careful. Again my brother and sister in law are hard in movement, so we had to take this room, and with the chest at the bottom of the bed it meant my wife had to climb over me if she got up in the night
Luke
United Kingdom · Couple · March 2026
“Lovly apartment”
+Outside roof decking (weather and month wasnt best idea) Rooms Bathrooms Kitchen
−Sofas was cold and uncomfortable Heating was difficult to adjust staircase to apartment sober you up instantly
Amanda
United Kingdom · Group of friends · February 2026
“Fantastic stay in beautiful York. Brian who did the meet and greet was brilliant, nothing was too much trouble and gave”
+Central location close to a car park.
Paul turnbull
United Kingdom · Family · January 2026
“would never go to any property which involves stayyork, incompetent and un proffesional.”
−stained bed sheet bedding not changed, no communication from stay york. someone tried to get in on second day, opened door it was cleaner. she was told nobody in property and she had come to clean it.
Gary
United Kingdom · Family · November 2025
“Very satisfying lovely place”
+The place and the location
−Going across town to get the keys
Liam
United Kingdom · Family · November 2025
“It was an a amazing property close to local amenities”
+The size of the rooms quality and comfort of the bed and the balcony
−Everything was perfect! I cannot fault it!
Graeme
New Zealand · Couple · August 2025
“Perfect central York accommodation but only if you love the heat & are supremely fit for the stairs.”
+Location was excellent and the staff at Stays York were great. The parking permit more than makes up for no parking on site because it is valid at all council car parks around York. There are two within a few minutes of the apartment, the Coppergate carpark offers secure, overnight parking... just be aware you cannot access from 7pm through to 8am next morning. The castle carpark is also within very easy reach.
−The two flights of stairs are a killer, especially with heavy luggage and not at all welcome at the end of a day out. Real heart attack material! We also managed to time our stay in York for one of those really hot summer periods... the apartment did not have any air conditioning, not even a cooling fan. It would have made a world of difference if we could have found some relief from the heat. It is a bit of a nuisance collecting the keys from Stays office, who are on the other side of central York on High Petergate close to Bootham Bar but then again, it's another excuse to take a stroll through central York!