Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Ayka Dela Cruz
United Arab Emirates · Family · March 2026
“Fantastic stay, especially for families with kids.”
+We had a wonderful one-week stay at Jaune Chalet and couldn’t have asked for a better experience. The place is super clean, cozy, and thoughtfully equipped with everything you might need during your stay. Traveling with kids can be challenging, but this chalet made it so easy,they had all the necessary utensils and amenities ready for us. The space itself is very tidy, spacious, and comfortable, with three well-appointed rooms and even a laundry machine, which was incredibly convenient. You can really tell that every detail has been considered to make guests feel at home. A special mention goes to the owner, Aki, who was exceptionally kind and helpful throughout our stay. He even went out of his way to drive us to the supermarket and back, which we truly appreciated. Before we left, we were also pleasantly surprised with small gifts,such a thoughtful touch! Overall, this was a fantastic stay, especially for families with kids. We would absolutely come back again and highly recommend Jaune Chalet to anyone looking for a comfortable and welcoming place to stay.
−None
Reagan
Australia · Group of friends · January 2026
“Excellent location. Great facility. Close to all the snow action”
+Aki was an excellent host, made arrival very easy .
David
United States · Group of friends · January 2026
“This is the place!! The absolute very best in Hakuba!! Aki is amazing a true super host!!”
+Aki our host is amazing! He went out of his way to make sure our stay was exceptional. He made us reservations for us for dinner and drove us several times around town to experience some of the other mountains for skiing. The location is absolutely unbeatable and I would stay here again in a heartbeat!!
−There was limited closets, and places to store clothes and items once unpacked. I had to keep most of my things in my bags on the floor.
Georgia
Japan · Couple · March 2025
“Exceptional”
+The location is amazing! Right at the gondola with a ski rental shop next door. The hosts were incredible, very accommodating, provided us with a lift and gifts! The bar and kitchen area are fantastic for groups and cooking!
Alan
United States · Business trip · February 2025
“Fantastic stay. Would highly recommend.”
+The property was very nice. High end finishes and very clean. Location couldn’t be beat - just steps from the gondola. And Akihiro was a terrific host - he had terrific restaurant recommendations and provided shuttle service to the different resorts and restaurants.
Luke
United States · Group of friends · February 2025
“Trip of a lifetime with accommodations to match !”
+Everything was exceptional , the property , the service, and the experience!
−Nothing to dislike here
Debenham
Australia · Family · January 2025
“Exceptional”
Eric
Australia · Group of friends · January 2025
“Amazing living area, great location”
+The hospitality was incredible, the accommodation is beautiful and there isn't a better location on the mountain. Absolutely nothing bad to say about this place, they went above and beyond for us. We had a friends snowboarding road trip and the upstairs area was perfect to hang out.
Michael
Australia · Business trip · January 2025
“Exceptional”
Que
Hong Kong SAR China · Business trip · February 2024
“Exceptional”
+Aki-san and his team are most welcoming and very eager to help and make us feel at home. We really appreciate their help. The location could not be closer to the Happo gondola. Super convenient.