Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Nabeshima
Japan · Couple · June 2026
“It can be a excellent place to stay.”
+Spacious living room ,washing & dry machine is good
−Owner already wrote , parking is not available...but do hope in future,arrange over-night parking ..8.30pm to 8.30am on site because have a space in front of building which is currently occupied by the clinice 9am to 8pm.hope business going well..thank you 🙏
Nadhita
Thailand · Family · February 2026
+The location is super close to the train station. The room is well-equipped and comfy.
−Many of appliances are in Japanese. Even after using translating app, it was still confusing.
Anisha
India · Group of friends · March 2025
“Hidden gem! More people need to stay here!”
+Fancy house at an affordable price. Convenient location for many sight seeing spots. Also the host provided all the basic kitchen items! That was really helpful!
−The only downside is that after check out there's no one to take care of your luggage so you have to take it with you. It's more of Airbnb style. But all stations have coin lockers so it's worth it for the price.
Jiangong
China · Family · October 2024
“Large space with the worst customer service”
+Just a few steps from the train station, with the bus stop right in front of the property. The one-bedroom apartment is very spacious, with three comfortable beds and plenty of futon sets for backup. Small decorations throughout the room add a nice, lively touch.
−The property lacks an elevator, making the stairs inconvenient. There are far too many room fragrance bottles, even though there’s no bad smell to cover. Black mold was found in the window tracks and refrigerator seals. I ended up cleaning the refrigerator myself, using a dozen tissues just to remove the mold. TERRIBLE CUSTOMER SERVICE - I strongly urge you to avoid this place if you expect any level of responsiveness or care during your stay. First, you won’t be communicating with the host directly through booking; instead, you’ll be dealing with a third-party agency, Air Express, that manages thousands of properties. This means the people handling your concerns have no knowledge of the actual property,what’s provided, what’s missing, or even basic details. They’re nothing more than a middleman who will waste hours of your time with no solutions. It took over 24 hours just to get a basic necessity,a bottle of hand soap,and shockingly, the host never provided towels throughout my entire three-night stay, despite being informed on the first night. Unbelievably, I was even asked to prove the absence of towels, as if it were somehow my fault! Right before my last night, the host made
Michio
Japan · Business trip · May 2024
“Perfect location, very nice cozy place. Exactly what we needed/were looking for”
Bjoern
Japan · Business trip · April 2024
“Great location for unbeatable value.”
+Good bilingual instructions with photos. Very easy to follow. Smooth procedure. The location is very nice, right next to the station in this little town. It was also nice that there are so many amenities, especially in the kitchen.
−It would have been nice if there could have been at least one towel. We brought our own, so it was OK with us.
sato
Japan · Family · August 2026
“駅が目の前で、お土産含めた軽い食事も入手できて良い”
+清潔で、駐車場もすぐ裏を用意して頂いたところ。
−冷蔵庫、洗濯機が、普通に利用できなかった。
akane
Japan · Family · January 2026
“複数人で、ただ寝るためだけの宿！”
+寝るだけの目的ならいいと思います。
−備え付けのスポンジ、排水溝はとても汚いです。 脱衣所の引き出しを開けるとゴミがありました。 冷蔵庫には賞味期限切れのわざびがあったり他にも前の方が置いていったもの？のようなものがありました。 お皿やコップも汚く、近場のドラッグストアで買った使い捨てのものを使いました。 ダイニングの他にベッドルームの一部屋しかないので敷布団はダイニングの方に敷くということでしょう。掛け布団、敷布団、枕のカバーは自分でつけるスタイル。最後も自分で外してくださいと張り紙が貼ってあります。（ベットのカバーも外す） 用意されているタオル、バスタオルはシミがついていたり柄物もあったりと種類はバラバラ。
ONUMA
Japan · Family · July 2025
+キッチン、お風呂があり自分達のタイミングで過ごせたので良かったです！フォーク、スプーン、お皿 フライパンがあるのもありがたい！ハンガーもたくさんあり、ちょっとしたものがすごく助かりました！
−ポケットWi-Fiの電源が切れていたので充電したら一時的に使用出来ましたが気が付いたらまた切れていたので残念でした。キッチン、お風呂の排水溝はあまり綺麗とは言えず…クリーニング代で8500円は高いなと思いました。私は気になりませんでしたが母が芳香剤の香りきつめで苦手だったようです。コーヒーもありましたが賞味期限切れていました（頂きましたが大丈夫でした笑）