Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Angela
Australia · Couple · October 2026
“Highly recommend this fabulous, comfortable, very well located accommodation. Great value for money.”
+We loved this place, so cosy and comfortable. Fantastic location and great communication and hospitality from host. Spritz and snacks on arrival an extra treat😀
−Nothing it was all great.
Jacqueline
Netherlands · Couple · October 2026
“Unwelcoming host, rigid policies & unexpected extra charges”
+Excellent location
−The host’s communication style was demanding and abrupt, issuing strict sequential instructions and mandatory dog vaccination requirements before arrival. Rather than feeling like a warm and welcoming stay, the space felt micro-managed, complete with excessive laminated rule signs posted throughout the property. Unexpected Charges: We specifically used search filters to book for two single guests needing twin beds. Just before our arrival, the host assumed we were a couple and informed us that setting up an extra bed with linen would cost an additional €50 per night! While the host initially wanted to charge an exorbitant €70 per night pet fee (we ultimately paid €10 per night), the overall attitude around extra charges was unreasonable. Amenities & Maintenance: The bathroom door was severely damaged from a previous guest, making it nearly impossible to open and close without feeling like it would break entirely. Overall, the experience was uncomfortable and felt overly transactional. I would not recommend staying here.
james
United Kingdom · Couple · October 2026
“Beautiful cave-style home”
+Beautiful home in the heart of Matera . Nice treats, coffee pods and Aperol Spritz were left for us on arrival. The host replied very quickly and sorted out any concerns promptly.
−You could hear noise from the street revellers on the Friday night but I would expect this anywhere in the cave dwellings of the Sassi .
Denis
United States · Couple · October 2026
“Appreciated all the amenities such as expressing machine, Italian treats and spritz complementary”
+Such a unique cave hotel. Very comfortable and located close walking distance to all site
−We loved everything
Michael
United Kingdom · Couple · October 2026
“Great stay in a traditional Matera home”
+Location is perfect for the main attractions of Matera
−Nothing
G
Australia · Couple · October 2026
“A nicely located original place that was renovated inside in a good location.”
+Very clear directions given by owner. Also, complimentary drinks and food were appreciated
−Need to carry bags up steps from taxi drop-off.
Lisa
Australia · Couple · October 2026
“Excellent location, accommodation and host”
+Excellent and very responsive communication from Daniela over our whole stay. Great little apartment in the very heart of the tourist area, with a minutes walk to the popular look out area across the amazing Sassi region. Accommodation had everything we needed and was secure, clean and comfortable.
−Nothing, it was perfect
Shannon
Canada · Couple · October 2026
“Beautiful stay in Matera.”
+The property was easily accessible and had fabulous views of the city and the canyon. The bed was very comfortable as well.
Grégory
Belgium · Couple · October 2026
+Nous avons beaucoup apprécié l'emplacement de notre logement, central mais très paisible. Nous y avons passé deux nuits fin octobre avec la chance de nous réveiller sous un doux soleil et des vues magnifiques, un régal. Nous avons même profité d'un café à l'extérieur avec un croissant de la boulangerie au pied de la chambre. Le lit était de bonne qualité, la salle de bain confortable.
−Rien.
MAURIZIO
Italy · Group of friends · October 2026
“quando ci si muove tanto e spcialmente a Matera è bello ritrovarsi in una location accogliente”
+Gusto, classe della location. oltre al fatto che non mancava nulla come se sapesse le esigenze dei clienti. la posizione è perfetta e abbastanza vicina ai parking. gentilezza e cortesi da parte della titolare.
−una cosa che farei è lasciare accesa al limite con un crepuscolare la luce esterna per il cliente che arriva quando ormai non c'è più luce ed inserire i numeri della combinazione per prendere la chiave diventa complicato. Noi abbiamo usato la luce del cellulare.