Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 77 reviews.
Zhanghan
United States · Solo · August 2026
“Great experience.”
+The staff were very helpful. I arrived two hours earlier than the check-in time and they allowed me to store my luggage in the hotel next to the apartment and when I checked in I found my luggage in my room already! The apartment was cleaned everyday. The stairs were overall manageable since the apartment was on the first floor. I like the kitchen most as I can buy some water and milk for breakfast as well as some fruit! Location is good!
−The temperature for the shower was unstable. It was sometimes very high and became very low after I tried to adjust it. Nothing else.
Sandip Kumar
India · Family · May 2026
“Exceptional and memorable”
+1. Location, 5 min walk with luggage from SMN station 2. Walkable to everywhere 3. Bus stops and tram stops are extremely close by 4. The kitchen is well equipped; a 4 burner stove, utensils, coffee maker, electric kettle everything available 5. Thermostats worked well 6. They have laundry service available on request, room cleaning everyday 7. Bathroom was super comfy and clean 8. Honestly, it became a luxurious family stay in Florence 9. Lastly, for early check in, they offered us a resting space and free refreshments with croissants, cakes, coffee which proved extremely helpful after a long journey with a kid and luggages 10. The staffs were extremely helpful and courteous
−Honestly there was nothing that we didn’t like about the property.. Our room was on the 1st floor with stairs only but we found it manageable
Kothari
India · Couple · April 2026
“Enjoyed staying!”
+Friendly staff and good ambience. Cleaning facilities offered in our apartment and putting our luggage in our room on first floor was a great gesture by them .
Zorina
United States · Family · March 2026
“Overall, it was beautiful apt with a comfy bed and great location.”
+The location was great to see everything and super close to the train station. The bed was super comfy, and the apartment had a lot of kitchen items to cook a meal, and the double window really kept the street noise down. The bedroom is in the back, away from the street noise, so that was helpful as well.
−The shower had a very slow drain so the shower pan would fill up quickly if taking a shower longer than a few minutes. Plus, the next person after you would have to wait about 5 or 10 minutes for the shower water to drain, so they would not have to step into someone else's shower water.
ana
Brazil · Couple · October 2026
“Excelente estadia!”
+Localização excelente, perto das principais atrações de Firenze. Trata-se de um apto administrado por um hotel, muito completo e com tudo o que precisamos. Apesar de não ter elevador, o staff do hotel gentilmente levou nossas malas até o apartamento. Limpeza ótima, cama confortável.
−Duas coisas incomodaram no banheiro, mas é aceitável: água demorava muito para esquentar e, com isso, a vazão do ralo muitas vezes não era suficiente para escoar a água.
Vilma
Germany · Couple · October 2026
“Es war ok.👌”
+Die Lage und das der Wohnung groß war.
−Es war leider ziemlich laut,W-lan hat nicht so gut funktioniert und die Ausstattung in die Küche könnte erneuert werden.(Besteck,Töpfe usw)
GUANGYI
China · Solo · September 2026
+住宿的地理位置非常好，火车站出几分钟就到达了，我提前到达了，到附近的酒店登记入住，回来的时候，酒店员工已经帮我们把行李放到了房间里。之后每一天都有员工来打扫卫生，收拾房间。 公寓的设施非常好，我们可以制作了美味的早餐。当然在附近也有很多的餐馆，在公寓对面就有一家非常好的意大利菜。 去锡耶纳的巴士出发站，也在酒店的旁边，一日游非常方便。
−我住的公寓在2楼，没有电梯，入住的时候辛幸好有员工帮忙提行李上去。 Check out的时候，自己提行李下楼，有点辛苦。
Pin Hsin
Taiwan · Couple · July 2026
“Pictures are all same as real room, especially room cleaning everyday is really nice, keeping clean.”
+Location, service, room
Palco
Italy · Family · June 2026
+Comoda per posizione fornita di tutto
−Mancanza di ascensore primo piano
Alejandro
Spain · Solo · April 2026
“Bonito piso”
+La ubicación, y la limpieza.
−Deben cambiar los cuchillos de la cocina , no sirven para pelar una manzana, son muy débiles.