Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
Elena
Georgia · Solo · July 2025
+Everything was perfect, apartment on the first floor, what was good for me because I had heavy luggage with me
Raj
India · Couple · May 2025
“Superb”
+We had a lovely experience during our stay in Almaty. The apartment was neat, clean, and well-maintained,everything was thoughtfully arranged, so we didn’t need to ask for anything. It’s a budget-friendly option that doesn’t compromise on comfort. Though the building is a bit old, it’s located in a peaceful residential area with a calm, eco-friendly community vibe, which feels much more homely than a typical hotel setting. There are plenty of good restaurants within a 10-15 minute walk, and the apartment is close to Almaty’s main attractions. Most places are just a quick 15-20 minute drive away. Recommended for anyone visiting Almaty,comfortable, convenient, and full of local charm!
Md
India · Group of friends · February 2025
“Passable”
+Up to the mark
Huan
China · Group of friends · October 2024
“Pleasant”
+The location is very good! Feel at home Warm room
−There is no signal in the room. The room WiFi is very poor.
Christina
United States · Couple · September 2024
“Good except owner’s attitudes to my questions”
+Small but cozy place
−Owner did answer my questions but was not very nice. We were first time in Almaty, when we asked some information, his response was “You are distracting me from my important works”. I do not think this is a polite attitude to customer’s questions. We did not feel OK. except above response above response
Chotbaeva
United Arab Emirates · Business trip · September 2024
“Very good”
+The location and amenities were worth the money ! Host is extremely patient and helpful at any means.
−I wish they had sockets for all sorts of charging cables, maybe installed in the wall. I understand many hotels do not provide adapters cause guests might simply take it with them , my suggestion is to install it on the wall.
Jake
United Kingdom · Solo · September 2024
“Exceptional”
Nerine
Singapore · Couple · July 2024
“Unpleasant dealing with owner; uncomfortable bed”
+Good location and easily accessible as it is on the first floor. Had washing machine and full kitchen as listed
−1. Biggest issue we had was the bed - frame was loose and shaky, mattress was old, overused and uncomfortable - with two people on the bed, the mattress sinks in the middle, creating a valley. We had bad sleep for all nights we stayed. 2. Unpleasant dealing with owner - Note that you’ll need to pay 6000tenge extra for cleaning services which is not included in listed price. We made two separate bookings for the apartment as we decided to extend our stay in Almaty. Our stay was 7 days in total and halfway through, we asked owner to provide fresh towels and toiletries to which he claimed that the existing towels were sufficient and bluntly told us to buy our own toiletries because they were cheap. This was absolutely unreasonable considering that we had already paid upfront 2 x professional cleaning services. We did not even ask for the apartment to be cleaned during our stay. Only after calling the owner out, he then refunded us 1 x cleaning service fee, but only to put the blame on us that it was our responsibility to remind him earlier that we did not need to pay the additional cleaning fee. We found the owner’s communication rude and blunt; and we have never encountered a host as
Nerine
Singapore · Couple · July 2024
“Apartment was ok but bed was not comfortable, unpleasant dealing with owner”
+1. Clean and had all facilities we needed - as per listing 2. On Level 1, so it’s easily accessible 3. Contactless check in as owner texted us the entry details 4. Cleaning lady was pleasant
−1. Biggest issue we had was the bed - frame was loose and shaky, mattress was old, overused and uncomfortable - with two people on the bed, the mattress sinks in the middle, creating a valley. We had bad sleep for all nights we stayed. 2. Unpleasant dealing with owner - Note that you’ll need to pay 6000tenge extra for cleaning services which is not included in listed price. We made two separate bookings for the apartment as we decided to extend our stay in Almaty. Our stay was 7 days in total and halfway through, we asked owner to provide fresh towels and toiletries to which he claimed that the existing towels were sufficient and bluntly told us to buy our own toiletries because they were cheap. This was absolutely unreasonable considering that we had already paid upfront 2 x professional cleaning services. We did not even ask for the apartment to be cleaned during our stay. Only after calling the owner out, he then refunded us 1 x cleaning service fee, but only to put the blame on us that it was our responsibility to remind him earlier that we did not need to pay the additional cleaning fee. We found the owner’s communication rude and blunt; and we have never encountered a host as
Anuar
Poland · Solo · January 2024
“Exceptional”