Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 106 reviews.
Ivana
Slovakia · Couple · October 2026
+Beautifull modern apartment with amazing view on Matterhorn. It was a bit further from the city center, but worth the quiet and view - you cannot see the Matterhorn this clearly from any other spot in the village. The bus stop is right in front of the entrance.
−Complimentary shampoo and shower gel would be appreciated in this class of accommodation.
Sarita
Singapore · Group of friends · October 2026
“Wonderful location and very kind of the host!”
+We had a wonderful stay in Zermatt! The room had a beautiful view, and Maggie made the whole experience even better. She was incredibly helpful, responded very quickly, and took care of every request promptly. Communicating with her was easy and convenient, and we truly appreciated her kindness and support throughout our stay. We felt so well looked after and will definitely be back!
Susan
Australia · Couple · September 2026
“Well worth being in Zermatt for two nights and Mojo is a great place to stay.”
+The property was exactly as described. We enjoyed a lovely view of the Matterhorn from our balcony.
Ravina
United Arab Emirates · Couple · August 2026
“Amazing”
+The view and the facilities, and the space in the apartment.
−Accessibility to train station while there’s a bus from station to house mojo right under the house the hours are limited. So plan accordingly.
Emma
United Kingdom · Couple · August 2026
“Absolutely beautiful hotel, with the best view of the Matterhorn, Meggie is lovely and welcoming. Would 100% come again!”
+Absolutely beautiful views. Felt like we had the best view of the Matterhorn from our balcony.
−Nothing. I loved it all!
Jana
Germany · Couple · August 2026
+The view was awesome
−Blanket covers could be better. Blanket fell out of the cover during the night
Albert
Switzerland · Couple · May 2026
+Everything was excellent. We didn't even know that all apartments had direct view to the Matterhorn, which was a great surprise. Some reviews complained about the uphill path to go back to the apartment, but it felt exagerated; if you can ski, you can make it easily. The separate ski room allowed us to also ski the same day we left the room, which is greatly appreciated, and the host was very friendly.
−If I have to pick something, the indoor table only has high stools without back support. However, the balcony table and chairs were great, so still a 10 to me despite this.
Ernest
United States · Couple · May 2026
“Made the right decision, will book again.”
+Everything. Great location for skiing, beautiful view in a comfortable sitting area. Meggie (owner/operator) was very friendly/welcoming/helpful. Easy walk into center of Zermatt. Easy walk/bus option to get back (bus stop literally like 10 steps from the front door.
Anqi
China · Couple · October 2026
“正对马特洪峰，房间硬件很棒，周边和软件需要自己摸索，推荐住一段时间的，特别是滑雪季。像我这样第一来采尔马特只有短暂2晚还带2个大行李箱的要慎重考虑。”
+房间很大45平， 客厅阳台正对马特洪峰，无建筑或者山遮挡，非常棒，需要遇到晴天，退房那天才看到。看日出或者日落，都非常适合。不推荐去小镇观景台拍夜景，因为这里已经接近小镇边缘，和观景台方向相反。 卧室阳台早上能看到小羊肖恩，惊喜，下去拍照了发现有围栏所以摸不到。 厨房有电磁灶台，烤箱，微波炉，洗碗机，锅碗，餐具，简单的调料都有，很实用。考虑到房东要求退房带走所有食物，我们当地买的中式调料也带走了，避免不必要的误会。
−建议按房东推荐的打车到酒店，被AI误导了（全称1.4km，只有60米上坡路）。本来第一次来就当逛小镇了，实际很多上坡路有的坡度挺大的，特别是第一次来，不熟悉地形，跟着Apple map上下折腾。逛了两天才发现，原来当地有免费的E-Bus，从总站做到底，有电梯到缆车站，再走一段不到100米的坡度相对较大的上坡路就行。酒店门口也有E-BUS，但是这个E-BUS是不可以带行李的，不是到总站的，是到两个缆车站之间的循环公交。最近的缆车站是去冰川天堂的，冬天非常适合滑雪。 这次旅行超过15天，气温从零下5到25摄氏度，所以安排了2次有洗衣机的民宿用于洗衣服。入住后在房间内没有洗衣机（预订页面显示有洗衣机，正常理解为房间内有）猜测可能有洗衣房，怕打扰房东，自己抱着一堆脏衣服下楼去找了。还真找到了，可惜4台洗衣机，不是正在洗，就是有衣服洗完没拿走的，别人洗干净的衣服，我也不好直接拿出来，1小时内上下了几次都是这样。实在不想等了，就去逛小镇吃饭了，不幸遇到采尔马特火灾，空气污染严重，在Migros（Coop在火灾警戒区内）做了补充19点多回到房间，又抱着一堆脏衣服去了，终于有台洗衣机空了，怎么尝试都用不了，问了AI才知道需要插卡，试了房卡无效，不得不联系房东，回复是洗衣房需要付费CHF10，8:00至20:00开放。当天肯定来不及了，看一下后面的行程都是7点左右就要离开去上山，只好放弃了。 行李安全？预定后和房东联系了，预计会提前到达希望寄存行李，房东很爽快答应了。入住时房间已经提前准备好了，房东很热情的带我们去房间，强调了45平的大空间以及联系她用WhatsApp更方便（Apple中国区下架了，所以折腾一会儿去美国区下载了）。实际退房后需要寄存行李，才知道是把行李放在进楼后停放自行车的区域，记得晚上回来需要刷卡进门，白天是推门就能进的。 需要自己带走垃圾！！！从2013年开始到欧洲玩，住过这么多民宿，第一次碰到需要自己带走垃圾的，还好最近的垃圾站在缆车站旁边也就不到100米的上下坡往返。 淋浴房的花洒是漏水的，幸好是我预判到这次行程比较久可能遇到的问题之一，自己带了一个，没找房东。 总结，其实这些问题都是不了解采尔马特的地形、公交、以及没有提前和房东沟通，当然洗衣机的问题，估计没人会提前想到需要确认。所以滑雪季来住一段时间的，非常很合适，第一次来采尔马特的特别是像我这样只有短暂的2晚还带2个大行李箱的，要慎重考虑。
Jean Baptiste
France · Solo · August 2026
“Vue imprenable sur le Cervin”
+L'emplacement au calme, la qualité de la literie , la vue sur le Cervin.
−Rien.