Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 67 reviews.
X7582BWwilliaml
Couple · August 2024
“Not recommended”
+Overall, the hotel is disappointing and looks nothing like the photos posted on this website. The staff is friendly, but on the first day, we were given a room where the air conditioning didn’t work (in August...), so we couldn’t sleep at all that night. The heat in the room was unbearable. To make matters worse, the room was on the first floor, where the street was loud and people could see directly into our room from the street, so we couldn’t even open the window. Additionally, the bathrooms leave much to be desired; many fixtures are broken, non-functional, or dirty. The hotel’s location is decent; it’s not central, but it’s well-connected by metro and buses. If you’re only staying in Rome for one night, this hotel might be an option, but I wouldn’t recommend staying longer.
BenCapon
Greece · Couple · April 2023
“Stay Away FAKE!”
+Room pictures are fake! Small sized room with very dirty beds, with toilets smelling horribly and very DIRTY. Not working heater or air conditioner, problem with hot water and electricity. Wires exposed, walls plastered, and hotel receptionist was so VERY NOISY, speaking loud without any regard for tenants. The doorbell and reception phone will wake you up early morning and will not let you relax after staff leave. Terrible value for money. Too expensive.
+Attendevo una doppia uso singola, invece ho ottenuto una stanza singola minuscola, seppur dotata di letto alla francese. Il riscaldamento è stato sempre spento alla sera.
“ALLOGGIO DI FORTUNA”
+Che dire ho pensato prima di scrivere questa recensione ma e' giusto che altri che vogliono alloggiare in questa struttura sappiano..pernottamento di 3 notti in camera matrimoniale appena arrivato il proprietario mi registra chiedendomi immediatamente la tassa di soggiorno..portandomi alla stanza prenotata mi fa subito presente in modo poco gentile che non si fuma neanche dalla finestra..fin qui tutto ok ci puo' stare..dopo di che inizia il bello..metto a posto la mia roba e come faccio un giro x la stanza inizio a vedere tutti i problemi...(telecomando tv non fuzionante..lavandino otturato...doccia non funzionante bisognava farsi la doccia solo con il cordone manuale...e viti che uscivano dalle piastrelle della doccia stessa con il rischio che se scivolavi e battevi contro la parete stessa ti facevi veramente male)..facendo presente al proprietario tutto cio' mi congedava dicendomi che èoi avrebbe provveduto a sistemare il tutto..che dire giudizio finale (TERRIBILE)...
Verified traveler
October 2019
+Perfecto para lo q era, descansar después de todo el día pateando Roma. El baño muy pequeño. El personal muy amable y atento. El desayuno correcto. Buena situación con parada del metro a pocos metros del hotel.
Lina1803
Couple · September 2019
“A very nice hotel!”
+I've stayed in this hotel for 5 nights and it was really a pleasure. Everything was nice, the breakfast amazing (you can choose from a list what you want to eat and you can also change it) and also I think it's a very safe place for your things like money or laptops (if you wanna travel Rome without them). The only thing that I really hate was the fake smile of the man from the desk. Please, stop it.
Verified traveler
Family · August 2019
+Luogo comodo per il posto, biancheria pulita, colazione buona, ben collegato,a terra non troppo pulito, tapparelle rotte e condizionatore parecchio rumoroso
mathildafaycal
France · Couple · July 2019
“2 nuits”
+We stay 2 nights, the hotel is correct for 1 star The room is clean and staff very nice, the breakfast is basic, included in the price . The area is safe and the metro station is next to the hotel, at 10minutes from downtown. I advise to Book directly with the hotel to have better rate than booking.com or expedia... if we go back to Roma we will return at Hotel Roi for sure !
nana-banshee
Group of friends · May 2019
“Rude is mild, very unprofessional”
+I had booked through booking. com with a no prepayment needed/free cancellation reservation because my dates were not super sure and I ended up canceling. Although the policy says no money will be taken, a hold MAY appeared. Well, the hold was €79, almost half of the total stay but it was fine, I thought. After canceling, I wanted to book my new dates but I wanted to wait for the hold amount to be back in my account since they would probably take it again. Guess what, I contacted it and after a few times, I received the most unprofessional back and forth with a moron of manager or employee that I can picture being 12 years old at most a teenager due to the lack of manners. After that unfortunate exchange I cannot imagine what type of hotel experience you would get from the whole place, I definitely do not recommend, stay away at all costs! It’s not worth it, as per other reviews below, to stay without room because they don’t reply after 8, or nasty attitudes because you don’t speak Italian even when you try your best to understand, they simply don’t care, treatment as if you are not a paying guest. And by the way, it’s far and in a shady area so please do them a favour since they d
349kate
United Kingdom · Solo · March 2019
“The hotel was closed and the staff was not answering the phones”
+When I arrived around 10pm the hotel was closed. On my reservation email it was clearly stated that the check-in was available until midnight. I spent an hour waiting outside, on my own, with luggage late at night desperately trying to contact the hotel, but the person picking up the phone was cutting me off. They arrived at 11pm without arrogant and without a single word of apology. With help of a booking agency I managed to cancel the reservation and stayed at hotel near by.