Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 34 reviews.
Marzana
United Kingdom · Family · August 2026
10.0“It can be recommended for every family person who wants to stay comfortably with their kids..”
+I liked the whole property..Everything was so flexible which I was expected..Nice and clean..it was great experience with my kids and my kids also like it..Thank you for everything..
−Nothing
TIBOR
Hungary · Family · August 2026
9.0“Great location! Thank you!”
MD Faishal
United Kingdom · Group of friends · August 2026
8.0“Service is very poor and complicated”
+Washroom & kitchen
−Service
Maria
United Kingdom · Solo · July 2026
10.0+Excellent location, very quiet despite being in a main road. The flat was very clean. We had a minor problem with the hot water, and the owner was very helpful.
Jennifer
United Kingdom · Family · October 2025
5.0“Clean but basic with dangerously uneven floors if you're unsteady on your feet.”
+Firstly, the plus points: the apartment is clean, the beds and furniture are comfortable and it's located very conveniently in the centre of Kendal, so it's easy to get around (do keep in mind though, that you're on the main road, so there is road noise in the front bedroom). It's about 15 minutes walk from the railway station and there are plenty of buses. Although it strikes chilly and damp when you go in (it's an old building), the electric convection heaters do a good job of warming it up quickly. There's a decent shower over the bath, and plenty of hot water.
−The less good things: I don't want to be too negative - the apartment is okay, and I would stay there again, however recommending it would have to be qualified by saying that it's totally unsuitable for anyone who is a little bit unsteady on their feet. I don't just mean the elderly - a close relative has one leg shorter than the other due to a back problem and it would be dangerous for him. This is because not only do the floors slope, but they are extremely uneven - it would appear that the floorboards are collapsing. This is particularly bad in the main bedroom, where you walk downhill from the window to the door, drop into a hollow area and then effectively have to "climb" out of the doorway into the corridor, which has a camber to the right, while also sloping downhill. It's incredibly disconcerting because it's impossible to walk in a straight line - I don't drink, but I suspect this is how it feels to be drunk! Honestly, if you want to practise hill-walking in the dry, you could do it in this apartment! I know it's an old building but the floors could really do with being replaced. Due to the sloping floor, the beds are on a slope. I used the main bedroom and this was okay f
Dawn
United Kingdom · Family · August 2025
7.0“Nice town centre flat”
+Nice flat in nice location. Plenty of takeaways, restaurants and pubs nearby.
−Lack of information about leaving. We like to leave how owners/cleaners like but had no info on where to leave bedding etc or where bins are for rubbish. It can be a bit noisy with traffic. Didn't bother us but it might do others. Few things that people will need to bring with them: tea towels (only one provided), pizza cutter, bin bags.
Carole
United Kingdom · Group of friends · May 2025
10.0“Fabulous flat and location”
+The location is excellent, really close to the shops and there's a bus stop just along the road. The bus service is great in Kendal, we travelled all over the lakes. The flat has everything we needed, it's our second time staying there, Bob who owns the apartment is really helpful, he was happy to talk and gave us some good advice. We are hoping to go back next year.
−We loved everything, didn't find anything to dislike
Rob
United Kingdom · Family · February 2025
7.0“Good”
Kathleen
Canada · Couple · October 2024
7.0“Good”
+The location, bedrooms and livingroom were wonderful.
−the kitchen smelled musty. I think it was the bin or washer. the bathroom sink didn't drain.
Ann
United Kingdom · Group of friends · September 2024
10.0“Great town, central apartment in walking distance to the train station, shops, bars and restaurants.”
+The location was perfect and the property was spotlessly clean. All beds were very comfortable. Bathroom was large with a good shower. Warm and cosy apartment. Smart TV was a bonus.
−Narrow stairs to get up to apartment but we knew that when booking. Once you get the luggage up they weren’t a problem.