Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 81 reviews.
Neil
United Kingdom · Couple · February 2026
“Haven Cottage worth the stay”
+The location, the peace and quiet and the place itself was quite luxurious.
−The stairs are quite steep and could be problematic to someone less able. There's no parking, although we were able to find something quite near to park for free.
Mark
United Kingdom · Family · January 2026
“We didn’t stay in the property . We got told the booking was a mistake , we need a full refund ? And expenses for the tr”
+We got to property it had not been cleaned from Previous occupants. We rang the number and they said booking . Com should not of booked us the stay and it was a mistake . And we couldn’t stay there . We had to drive back home that night .
−Dirty not cleaned
Lucy
United Kingdom · Couple · January 2026
“Wonderful little cottage in a perfect location”
+Beautifully kept, all the facilities we could ask for, gorgeous touches throughout and in an absolutely ideal location.
−The stairs would be a little tricky for some- very steep and narrow but didn’t affect us at all.
Chloe
United Kingdom · Couple · January 2026
“Wouldn’t return”
+The cosy feeling was lovely and bed upstairs was really comfy!
−The stairs were very steep however wasn’t really an issue. However on the first night me and my partner both checked the door was locked, we woke up and it was wide open, nothing was touched however made us feel unsafe along with many other strange noises! We ended up leaving early. We also arrived in the dark and it was very hard to find, took over an hour! Asked local pubs and they wasn’t sure where an earth it was! Down a dark alley way which isn’t obvious,need a sign or something so people know where to go
Charlotte
United Kingdom · Family · December 2025
“Really convenient cute little cottage”
+Great location in the centre of Cromer, short walk to the beach and opposite a great pub. The cottage is really nicely decorated, all feels quite new. Comfy bed upstairs.
−The bedroom needed a good dust and the curtains were falling off the hooks. Kitchen equipment could also do with a good clean, we had to wash a few things up before using them
Walker
United Kingdom · Couple · December 2025
“Disappointment”
+Location
−Stairs really dangerous. Needs better banister and grab rail at top. Shower unaccessible door very narrow and towel rail burnt skin getting in. Door needs to open out not slide. Heating was controlled via an iPad which was flat and no charger. Inadequately equipped kitchen. Stools around table wobbly and unsafe. Bedroom curtains kept coming off hooks. Freezer door in fridge broken. Fish and chip box left in bin and no bottom sheet on bed.
Rhiannon
United Kingdom · Solo · November 2025
“Very enjoyable all round.”
+Located in a lovely quiet little courtyard just round the corner from the seafront. Very comfortable and cosy one-up one-down which has been well modernised while keeping old features intact. Good firm bed!
−More effective bedside lights would be great for reading in bed - it's a bit dim at the moment.
Paul
United Kingdom · Couple · October 2025
“Perfect in so many ways.”
+The location was great and made it very easy to shop and also, in our case, go to watch the Johnny Cash Roadshow on the Pier. Also it was a nice peaceful and quiet location.
Laura
United Kingdom · Family · September 2025
+Really cute place, the kitchen was well equipped (although on the listing of the property there wasn’t any information of what is there, for example just says tv kitchen and heating. I just took a risk it had things like tin opener, bottle opener etc) The welcome pack was really cute & the cookies were lovely! Generally clean & smelt nice and fresh on arrival.
−The stairs aren’t for the faint hearted like other reviews have stated. The toilet brush is absolutely disgusting; again like stated in other reviews, I actually thought about throwing it in the bin !! The bed was really comfy, but no mattress protector on and the sheet kept coming off, felt a bit weird as obviously it’s a shared bed & used by different people regularly. The towels were dirty but we actually brought our own (again doesn’t state on the listing if it had towels etc) The shower entrance is really small, we managed but it is a bit of a squeeze.
paul
United Kingdom · Couple · September 2025
+absolutely fantastic location, in the centre of the town, a 5 minute walk to the beach. great surroundings. a lovely welcome card, stocked kitchen for brews and cookies, also, fresh milk in the fridge was a lovely touch. the bed was amazing, really comfy. there was a board game and a murder mystery game, which was a great idea also, and a great smart TV in both rooms.
−stairs were a little steep, maybe another banister or rope banister on the opposite side of the stairs would help. the toilet brush and washing up brush were both filthy. other than that, a fantastic stay.