Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Chrystal
Australia · Group of friends · February 2026
“Great place to stay in Hakuba, close to what you need and excellent hosts.”
+Great place to stay in Hakuba. Short walk to Happo One and all it has to offer.
Brett
Australia · Family · January 2026
“Enjoyed our stay, loved Hakuba, the Log cabins served our purpose tho the beds were a little uncomfortable.”
+Great little cabin, warm and cosy. Great location and close to where we needed to go.
−Beds are a little old and saggy, not super comfortable.
swee yin
Singapore · Family · January 2026
“Had a pleasant stay at Hakuba Happo Log Chalets.”
+The location is near to many restaurants and central to many ski resorts. We stayed for 7 nights, the host came to replace our towers 2 times.
Susan
Australia · Family · January 2026
“Cute, toast log cabin in Happo Onr”
+The olace was private, cute andctoastu warm. Ax10 minute walk to a public onsen and a supermarket so we could shop and cook our own meals.
Keri
Australia · Family · March 2025
“Decent stay , great location”
+Good location , 5-10min walk away from the bus terminal & train station , good sized rooms , good kitchen equipment for basic home cooking , towels changed every couple days and rubbish taken away also
−The toilet & shower area don’t have any heating and are very cold/almost freezing during winter , might be ok during summer , beds could be slightly more comfy , however is personal preference
Joey
Singapore · Family · March 2025
“Budget stay for family with bathroom”
+The living room and upstairs bedrooms’ heater were warm enough. Living room can be quite small for 4 pax with luggages. Not much space to walk around without knocking into each other.
−There is no slippers provided in the house. The bathroom was freezing cold. We have to buy a pair of slippers to wear while bathing because the icy cold floor really hurt our feet. The upstairs bedrooms have no tables to put our phones and stuffs, we have to put everything on the floor near the beds. The floor above the stairs is creaking so loudly that every time someone walk over, it can be quite noisy.
Jack
Australia · Group of friends · March 2025
“Exceeded expectations!”
+Great location for a ski trip to Hakuba - only a short walk to both the train station and bus terminal. Beds were comfy after a long day skiing and everything worked really well. Short walking distance to plenty of good restaurants too!
Declan
Australia · Group of friends · February 2025
“Very good”
Eeki
Finland · Group of friends · February 2025
“Cost-efficient accommondation with friendly and helpful host.”
+Host was very friendly, helpful and flexible.
Somsarin
Thailand · Family · February 2025
“Strange hospitality. Uncomfortable toilet & shower rooms.”
+Location was great. Within walking distance to Happo One, Lawson, A Coop, & train station.
−It could be very uncomfortable if you come during the winter time as the toilet & shower rooms, though conveniently separated, are located outside of the main living area and are non heated. I also felt that the cabin caretaker operated with an attitude. We're a family of 4 and stayed for 4 nights. When I asked for a new kitchen tissue paper roll (kitchen towels or facial tissues were not provided.), I was told to 'go buy it myself' if I wanted to use more than provided! It was to be used to help keep the kitchen & utensils clean! Our family has traveled extensively and never before have we encountered a stranger hospitality. Once is enough.