Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 85 reviews.
Tom
Australia · Family · October 2026
“An amazing place to stay for a night and beyond!”
+Great place for a family, lots of room for everyone to spread out and relax. The place is lovely and inviting, amazing luxury in Hakone. We had a lovely stay, the whole family really enjoyed their stay and we would recommend this place to anyone staying in Hakone for a night and beyond.
−We couldn’t figure out how to turn the stairwell light off but that didn’t impact our stay.
Steve
New Zealand · Group of friends · September 2026
“Great home away from home”
+3-bedroom house was perfect for a family of four adults. After hotel rooms for several days it was great to have a whole house to spread out in. Lovely quiet street away from the main strip.
−Nothing.
Petro
Australia · Group of friends · July 2026
“Great location, apartment was spacious and everything you need was provided. Very happy and thank you!”
+Loved the separate bedrooms, 2 showers and 2 toilets. Everything you needed for a great stay was there. There were 6 people in our family and there was plenty of room. There was a karaoke bar on one lower level and a ‘girly’ bar on another level but we couldn’t hear any music. People out the front didn’t approach or disturb us. We could only hear the people above us moving around. Location was fabulous and would stay again. Thank you!
−The businesses operating on other levels of the building was a surprise.
Angela
Australia · Family · June 2026
“Perfect stay”
+We loved everything about this apartment and we wish we would have stayed longer ! The location is beautiful, peaceful, and relaxing, making it the perfect place to unwind. We can’t wait to come back and stay here again. ⭐⭐⭐⭐
Camila
Australia · Couple · June 2026
“Easy stay in Hakone.”
+Large accommodation, comfortable.
−All good.
Annika
United Kingdom · Solo · May 2026
“Lovely house in Hakone”
+Lovely place about a 14 minute walk from Hakone train station. The last 3-4 minutes are up a steep hill, but we managed with a 2 and a 4 year old and grandparents, so it's doable. The house itself has everhthing you need and even some lovely litrle bits for children including building blocks, Mickey Mouse plates, a stairgate should you need it, etc. We only stayed for one night which was a bit of a shame as we'd have loved to explore a bit more and make use of the house more. Would definitely stay again if we ever visit Hakone again.
Jacqui
United Kingdom · Group of friends · April 2026
“Perfect ideal”
+Great location, facilities fantastic… personable not so… but great place definitely recommend, by far the best plan for future visits
−Nothing really - Airy, spacious great location… really fantastic… but having coffee and milk would of suited our personal needs but a small moss
Grant
Australia · Solo · April 2026
“Perfect family home”
+Great location and spacious facilities. It was well equipped and felt very homely. Perfect for a family stay. It has a Family Mart store close by.
−Not much.
HAI LUN
Taiwan · Family · October 2026
“很不錯的房源”
+空間非常大，可以容納一家族的人，廁所充足、廚房設備也很齊全。
−週邊道路狹小且多有單向道，開車要非常小心。
Moerte86
Portugal · Family · September 2026
“Casa fantástica e excelentes anfitriões”
+A casa é fantástica! Gostámos muito da nossa estadia e os anfitriões foram sempre muito rápidos a responder a todas as nossas questões. Sentimo-nos muito confortáveis durante toda a estadia.
−A localização da propriedade é um pouco complicada, principalmente quando se chega com bagagem, já que existe uma subida bastante acentuada até à casa. Tirando isso, nada de negativo a assinalar.