Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 44 reviews.
Georgia
United Kingdom · Couple · December 2025
“WARNING: They will keep your deposit and you’ll have to spend 2 weeks trying to wrangle it back from booking.com!”
+Distance to public transport
−The fact that our damage deposit did not get returned.
Edward
United Kingdom · Group of friends · October 2025
+great place to stay. got basics you need like stove and fridge.
−the host accused me of losing the TV remote despite me not taking it or moving it anywhere. took £13 off my deposit and said how i’m making her mum (who is also her cleaner) feel bad like it was her fault. only a small loss but annoying after such a good stay.
Julian
United Kingdom · Couple · October 2025
−The property cancelled after we had booked on the day and said that they had a double booking, which was not our fault. I booked it for my daughter and she was left out on the street for three hours until we found another suitable hotel nearby with availability. Then the property told me it was my responsibility to get the refund from booking.com, which months later I am stiill trying to do via AMEX as booking.com did not respond to any emails. Not impressed with both the property advertising the room on various sites then not cancelling with booking.com as soon as it was booked elewhere. Then booking.com were terrible at responding and providing a refund.
Simon
Belgium · Couple · August 2025
+It was in the right place for us and it had been cleaned.
−The room was small, the shower room was tiny, and both were in a poor state of repair. The shower unit did not work properly (water either scalding or cold, but no in-between). The window's sash-cord was broken, so impossible to close it. There was a fuse box exposed in the room, and a power point taped to the wall. There was no WiFi, or at least no instructions for connecting to WiFi. Altogether, the property fell well below the minimum standard that I would expect from a listing on Booking.com.
Adam
United Kingdom · Couple · May 2025
“Disappointing”
+Ideal location for us to visit family.
−Blind was broken so impossible to block light out to sleep. Spoke to host who said previous guests had broken it and they hadn’t got round to replacing it. Hope this is rectified before the next guests go in. Taps in the kitchenette sink were very difficult to turn off. Shower was impossible to regulate temperature so with no instructions it was either too cold or too hot. Property was very basic in every way.
Francis
Sweden · Couple · May 2025
“Passable”
+The location
−The room
Gianluca
Italy · Family · May 2025
“Poor”
+The location is good
−We had four different apartments. In one of them, the air extractor in the bathroom didn’t work, so there was a constant bad smell, and no fan was available. In another, there was a power outage, which meant no electricity or water; my brother had to step out into the hallway covered in soap to ask for help. Another apartment had exposed electrical wires and a dangerous setup, which was especially concerning since we had a child with us. The bathroom there was also in terrible maintenance condition. Overall, cleanliness was poor across the apartments.
Catherine
United Kingdom · Family · April 2025
“It had everything we needed very comfortable”
+Really comfortable & clean. Perfect for my sister & her boy to stay up the road from me. They were very happy here.
−Expensive
Michał
Poland · Couple · April 2025
“This situation ruined my birthday”
+location and proximity to stores and public transport
−The main problems we encountered were: • We received the wrong apartment - it did not match our reservation, raising concerns about whether we stayed in the standard we originally paid for. • Cleanliness issues - The bathroom was dirty, and the shower was moldy. • Electricity issues - Although there was power, we could only use the emergency £10 credit provided with a special key. Until the meter was properly topped up, we had to severely limit our electricity usage, meaning we couldn’t fully heat the room while also using hot water. The top-up took over 24 hours, causing great discomfort. • Delayed check-in - Despite sending all required documents and a £50 deposit well in advance, we received no check-in details. After multiple attempts to contact the property, we only got the keys after 5:30 PM, and we were placed in an apartment that was not originally assigned to us. • Unpleasant cigarette smell - which made our stay uncomfortable. • No Wi-Fi access for several hours after check-in. This situation was extremely stressful and disrupted our plans during our stay.
Jack
United Kingdom · Business trip · March 2025
“Bad”
+I’ve already lodged a complaint and no one got back to me
−Unsafe building