Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 9 reviews.
Luna
Malta · Couple · September 2026
+Great location
−There weren't enough kitchen utensils, it smelled like iron,I guess that's because it's underground,and pieces of stone keep falling off every day; there wasn't enough soap.
Maria
Australia · Couple · June 2023
“Just being honest”
+Honestly not much.. there were so many issues that had been previously stated in reviews and not yet fixed.
−The photos were deceiving making it look like such a nice place to stay. You get there and it is literally a converted dungeon. It smells damp and musky as there is no airflow. The aircon flooded the bathroom on the first day. Thankfully the staff were good and got it fixed but the first night was rough as we had to mop every ten minutes. As stated in a previous review, the noises carried in from outside as though they were all in the house with us. It was so loud we didn't sleep for the full three nights. We were expected to sort through our rubbish and put it out on certain nights or we would be charged an extra cleaning fee.. we are on a holiday and shouldn't be expected to keep an eye on bin night. The windows to the bathroom from the outside is head level so if you are in the shower and people are walking past, they get a free show. The WiFi still wasn't working even though people had complained many times about it. That being said the staff was nice and helpful but the over all experience was absolutely awful.
Mark
Malta · Family · May 2023
“Not sure if I choose again”
+The location and person in charge was very helpful.
−It was very stuffy no windows except a tiny one in bathroom and Internet is very bad because its old building and thick walks but should be stated in its profile.
Andrei
Romania · Family · February 2023
“Absolute disgrace”
+Good location
−We stayed during the storm from February 2023. The door is a joke, an the AC barely managed to keep warm. Everything happening on the street can be heard inside. There is no WiFi here, but the cellphone coverage is very low so you are like in a cave there. The communication is horrible, as I had to wait more than 13 days for an answer on booking.com after booking.
Monika
United Kingdom · Couple · October 2022
“Really good location, only 20 min walk from the station and next to main attractions”
+very good location. Owner greeted us upon the arrival and was really helpful with directions.
−Damp smell, no Wi-Fi , no reception as property is located in the basement , no windows apart from door window
Mac
Poland · Couple · September 2022
“Pleasant few days in the shade of Etna”
+location and super comfy bed
−too little sunlight
Femke
Netherlands · Couple · August 2022
“Nice but not amazing”
+The location was very central, contact with the hosts was very easy and nice. Everything went according to plan and the host was very hospitable. The airconditioning worked amazing.
−There was no cell reception and there was no wifi, so there was no way of contacting people/looking things up on the internet during the stay in the studio. On top of that, the shower went cold after about a minute of showering, so it was not possible to wash my hair with a warm shower.
Natalie
United Kingdom · Business trip · August 2022
“Exceptional”
MACIEJ
Poland · Couple · October 2026
+Położenie blisko centrum.
−Słabe ciśnienie wody, zwłaszcza pod prysznicem. Podczas pobytu przez 5 dni, jednego dnia wody nie było wcale… Hałas z pobliskich uliczek i lokali gastronomicznych. Metalowe drzwi wejściowe w żaden sposób nie izolowały dźwięków z zewnątrz.