Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Wen Wen
Singapore · Solo · November 2026
+Apartment is a few tram stations away, but very serene and close to the waters, very windy with a fantastic view of sakurajima
Jamil
France · Solo · October 2026
“Just perfect, even more for a single night!”
+I was really pleased to meet with the owner of the place. She welcomed me in a warm way. The room was perfect for a solo stay. Everything I needed was in it and the price to value ratio was one of the best I saw during my trip to Japan! Also, the view in the morning was really pretty! Thank you very much!
Pugliese
France · Solo · October 2026
“It made my Kagoshima experience perfect”
+The view of Sakurajima was breathtaking and the bed comfy, the place spacious enough with a great bathroom, the owner was very funny and kind as well !
−Nothing
Rhine Jay
Thailand · Family · October 2026
+Very happy with the room, I am amazed to the location and very welcoming and lovely owner's mother. I am surely saving this hotel on my next trip and will stay even longer. They have everything I needed for this trip.
Hayley
Australia · Solo · August 2026
+View from the balcony could not be beat. I loved waking up to see Mt Sakurajima each morning. The location is great. Very close to Ferry terminals, bus terminals and only a few blocks from streetcar. The property has everything you need for a comfy self contained stay.
Brad
Australia · Couple · July 2026
“Unforgettable”
+There is nothing not to like! The location, view and communication was amazing! Sincerely thank the team that made our first trip to Kagoshima unforgettable x
−Nil
Carolyn
United Kingdom · Couple · June 2026
“great location but basic amenities”
+good location near the ferries
−nowhere to unpack our clothes. A hanging rail but no chest of drawers
Faustas
Lithuania · Group of friends · June 2026
“Avoid this property”
+nice view
−a greeting note left by the owner clearly stated (in english) we could pay during checkout the next morning. Nice or so we thought until the mother of property owner (living next apartment over) begun pestering us about immediate payment at an hour convenient for her (in Japanese). I showed her the note written by the owner to no avail. She made zero effort to be accommodative. The next morning during checkout time she barged in to the property at exactly 10am, loudly pronouncing it was time for us to leave. We were dressed, packing and ready to leave in 1 minute, but could have been indisposed. This has never happened. Anywhere. This experience is the polar opposite of the warm and extremely considerate service usual in Japan. Perhaps as important were the windows that whistled like an old kettle during the night. I have videos documenting the noise, but can only attach photos here unfortunately.
Yorick
Netherlands · Solo · June 2026
+Being able to wake up and see Sakurajima from your bed. The host was extremely friendly, making it feel more like your staying at relatives.
Alexandra
Portugal · Solo · May 2026
“Ok apartment, lacking some practical touches”
+The apartment is very close to the Yakushima ferry terminal, has a washing machine which was very convenient and a well working internet. I don't want to leave a bad review, but I booked this apartment based on positive comments and was somewhat taken aback. I don't know what criteria was used by guests who gave Gracias 9/10 rating? The apartment could have been very cozy with some thoughtfulness (practical appliances, a lamp/table near the bed, accessible sockets etc and yet)
−Communication left a lot to be desired. If you advertise an accommodation on Booking, messages should generally be replied to on the platform or at the very least via contact provided. It was all very slow from the start, and at some point stopped. I asked about the stove not working, no response at all. I suspect the real owner is the woman who collects the money and lives in the building, and the person who manages the booking doesn't get involved in day to day. On the last day the cleaner tried to enter the apartment while I was still there. It was all a bit strange. There is continuous traffic noise from the street is something to be aware of for those who are sensitive to this.